Aviation MRO Admin & Billing Specialist

Pilatus Aircraft USA Ltd; Chamblee (GA); In loco; USD 62.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid holidays

Paid vacation

Paid sick/personal time

Medical/dental/vision premiums paid (≈

HSA contributions

Descrizione del lavoro

Pilatus Aircraft USA Ltd in Chamblee, GA is seeking a Business Administrator to support MRO operations by coordinating customer information, estimates, billing, warranty documents, and maintenance records.

Responsibilities include processing work orders, invoices, and warranty claims, coordinating technician training, and serving as the primary customer contact for scheduling and admin requests. An associate degree or higher and 2–4 years of admin/billing experience are preferred.

Competenze

• High school diploma or GED required; associate degree in Business Administration, Accounting, Aviation Management, or related field preferred.
• 2-4 years of administrative, billing, customer service, or business support experience; aviation maintenance/service environment preferred.
• Experience preparing estimates, processing invoices, reconciling work orders, and supporting billing activities.
• Experience supporting warranty administration or claims processing preferred.
• General aviation knowledge preferred.

Mansioni

• Maintain aircraft, customer, and maintenance records in company databases; ensure information is accurate and current.
• Prepare customer estimates and quotations including labor, parts, and services; track approvals, deposits, and authorizations.
• Process and close work orders; verify charges for accuracy before invoicing.
• Prepare, review, and distribute customer invoices; process payments and assist collections as required.
• Verify aircraft warranty eligibility and coordinate warranty documentation, claims, and vendor billing.
• Maintain maintenance schedules, warranty records, and technical documentation to support operations and finances.
• Support month-end close activities by reviewing open work orders and assisting with budget/reporting.
• Coordinate technician training, including scheduling courses and arranging travel.
• Serve as a primary contact for customers regarding scheduling, billing inquiries, estimates, payments, and admin requests.
• Provide administrative support to the Maintenance Support team.

Conoscenze

Microsoft Office

Outlook

Excel

Customer service

Billing

Estimates

Communications

Formazione

High school diploma or GED

Associate degree in Business Administration, Accounting, Aviation Management, or related field

Strumenti

Splendid

Quantum

ERP systems

Descrizione del lavoro

Pilatus Aircraft USA Ltd in Chamblee, GA is seeking a Business Administrator to support MRO operations by coordinating customer information, estimates, billing, warranty documents, and maintenance records.

Responsibilities include processing work orders, invoices, and warranty claims, coordinating technician training, and serving as the primary customer contact for scheduling and admin requests. An associate degree or higher and 2–4 years of admin/billing experience are preferred.