Aviation Customer Liaison & Maintenance Project Lead

Pilatus Aircraft USA Ltd; Chamblee (GA); Presencial; USD 95.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid holidays

Paid vacation

Sick/personal time

Health premium coverage

HSA contributions

401(k) matching up to 6%

Life and long-term disability coverage

Tuition assistance

Descripción de la vacante

Pilatus Aircraft USA Ltd. in Chamblee, GA seeks a Customer Liaison to coordinate between customers, maintenance teams, Flight Operations, and OEM technical support.

You will manage work orders, logistics, AOG support, and continuous customer communication to ensure a seamless experience before, during, and after maintenance events. Requirements include 5 years in aircraft maintenance operations or service coordination; an FAA A&P certification is preferred, with PC-12/PC-24 experience valued.

Formación

• 5 years of experience in aircraft maintenance operations, customer support, or service coordination.
• FAA A&P certification preferred; PC-12/PC-24 experience is a plus.
• Strong knowledge of maintenance processes and regulatory documentation.

Responsabilidades

• Coordinate work order packages and logistics ahead of aircraft arrival.
• Serve as liaison between customers, Pilatus teams, and OEM support engineers.
• Provide proactive communication during maintenance visits and reports.
• Assist with shop scheduling, prioritization, and maintenance coordination.
• Support quotes for installations and modifications with leadership.

Conocimientos

Communication

Multitasking

Safety mindset

Regulatory knowledge

Aircraft maintenance ops

Customer support

Travel readiness

PC-12/PC-24 experience

Coordination leadership

Educación

FAA A&P certification

Herramientas

Microsoft Office

Quantum

CAMP

Descripción del empleo

Pilatus Aircraft USA Ltd. in Chamblee, GA seeks a Customer Liaison to coordinate between customers, maintenance teams, Flight Operations, and OEM technical support.

You will manage work orders, logistics, AOG support, and continuous customer communication to ensure a seamless experience before, during, and after maintenance events. Requirements include 5 years in aircraft maintenance operations or service coordination; an FAA A&P certification is preferred, with PC-12/PC-24 experience valued.