Aviation Implementation & Training Account Manager (Hybrid)

CAMP Software, Inc.; San Diego (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

CAMP Systems is seeking an Implementation & Training Account Manager to lead customer implementations, onboarding, training, and optimization of the Quantum platform. This role requires strong project management, customer relationship, and training skills, with up to 50% travel to customer sites.

The ideal candidate will translate customer workflows into successful software implementations and collaborate with cross-functional teams to ensure adoption and value realization of Quantum solutions.

Qualifications

• Bachelor's degree in business, information systems, aviation management, computer science, or related field.
• Minimum of 3 years of experience in software implementation, customer success, professional services, consulting, or technical training.
• Experience implementing ERP, aviation maintenance, or enterprise software solutions preferred.
• Aviation industry experience is a plus.
• Bilingual (Spanish preferred) is a plus.

Responsibilities

• Lead customer implementations from project kickoff through successful go-live.
• Configure Quantum software based on customer business processes and operational requirements.
• Deliver engaging onsite and remote end-user and administrator training.
• Develop implementation plans, timelines, milestones, and project documentation.
• Partner with customers to evaluate current workflows and recommend best practices that improve efficiency and maximize software utilization.
• Serve as the primary customer contact throughout implementation and post-implementation optimization engagements.
• Travel up to 50% for onsite implementations, customer training, optimization engagements, and industry events.

Skills

Project management

Customer relationship

Training delivery

Multitasking

Education

Bachelor's degree in Business/Information Systems/Aviation Management/Computer Science

Job description

CAMP Systems is seeking an Implementation & Training Account Manager to lead customer implementations, onboarding, training, and optimization of the Quantum platform. This role requires strong project management, customer relationship, and training skills, with up to 50% travel to customer sites.

The ideal candidate will translate customer workflows into successful software implementations and collaborate with cross-functional teams to ensure adoption and value realization of Quantum solutions.