Aviation Ground Ops Manager | Lead Safety & Service

ERMC; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

401k

Company paid life insurance

Supplementary life insurances

Voluntary benefits (accident, cancer,

Hospitalization

Early-pay option

Hotel discounts

Rental vehicle discounts

Cruises discounts

Tuition discounts

Education savings plan

Flight benefits with Delta Airlines

Job summary

ERMC Aviation in Dallas is seeking a GSE Operations Manager to oversee daily ground support equipment operations, ensuring safe and on-time service for aircraft and passengers.

You will lead teams, coordinate training, enforce safety policies, and work with maintenance and airport partners to optimize service delivery.

This role requires strong leadership, problem-solving, and the ability to operate in variable conditions, including nights and weekends, to meet operational needs.

Qualifications

• Proven managerial experience in aviation or related field.
• Strong mechanical knowledge relevant to ground services operations.
• Familiarity with vehicle maintenance practices.
• Ability to use hand tools and power tools safely and effectively.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Lead and manage daily operations to ensure efficiency and safety.
• Oversee staff training and development to maintain high service standards.
• Implement operational processes that enhance customer satisfaction.
• Collaborate with other departments to optimize service delivery.
• Monitor performance metrics and make data-driven decisions for improvements.
• Ensure compliance with safety regulations and company policies.
• Foster a positive work environment that encourages teamwork and innovation.
• Address customer concerns promptly and effectively.

Skills

Managerial experience

Mechanical knowledge

Ground services operations

Tool safety handling

Leadership & communication

Tools

Hand tools

Power tools

Job description

ERMC Aviation in Dallas is seeking a GSE Operations Manager to oversee daily ground support equipment operations, ensuring safe and on-time service for aircraft and passengers.

You will lead teams, coordinate training, enforce safety policies, and work with maintenance and airport partners to optimize service delivery.

This role requires strong leadership, problem-solving, and the ability to operate in variable conditions, including nights and weekends, to meet operational needs.