Airport Operations Lead — Safety, Service & Performance

Ermc-Aviation-LL; Minneapolis (MN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Earned wage access

Health insurance

Paid time off

401k with match

Discounts & Wellness

Annual bonuses

Job summary

ERMC-Aviation-LL is seeking a General Manager to oversee day-to-day airport operations, ensuring safe, reliable, and efficient performance across the station. You will lead operations and financial results, build customer partnerships, and drive continuous improvement in service delivery.

You will manage staffing, safety, training, and compliance, while collaborating across teams to meet strategic goals. This role requires strong leadership, operational excellence, and a commitment to a safe and

Qualifications

• High School diploma, GED or equivalent education.
• Must be able to obtain credentials required by airport or state.
• Bachelor’s degree or equivalent work experience preferred.

Responsibilities

• Oversee day-to-day airport operations and financial performance.
• Lead staffing, coaching, and mentoring to develop the team.
• Review reports and drive corrective actions to meet goals.
• Ensure safety and compliance with policies and procedures.
• Build partnerships to deliver exceptional customer care.
• Recruit and retain qualified personnel in a shift bid environment.
• Audit safety records and report incidents per policy.

Skills

Supervisory experience

Leadership

Education

High School diploma

GED or equivalent

Bachelor’s degree

Tools

Driver's license

Job description

ERMC-Aviation-LL is seeking a General Manager to oversee day-to-day airport operations, ensuring safe, reliable, and efficient performance across the station. You will lead operations and financial results, build customer partnerships, and drive continuous improvement in service delivery.

You will manage staffing, safety, training, and compliance, while collaborating across teams to meet strategic goals. This role requires strong leadership, operational excellence, and a commitment to a safe and