GSE Operations Manager

ERMC Aviation; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Flight benefits with Delta Airlines

Job summary

A key player in aviation services is seeking a Manager to lead operations in Dallas, Texas. You will oversee staff training and develop processes to enhance customer satisfaction while ensuring compliance with safety regulations. Candidates should have managerial experience in the aviation industry and strong mechanical knowledge. This role offers a comprehensive benefits package including medical, dental, vision, and significant flight benefits with Delta Airlines.

Qualifications

• Proven experience in a managerial role within the aviation or related industry.
• Familiarity with vehicle maintenance practices is essential.
• Must possess a Government ID and social security card.

Responsibilities

• Lead and manage daily operations to ensure efficiency and safety.
• Oversee staff training and development to maintain high service standards.
• Implement operational processes that enhance customer satisfaction.

Skills

Leadership

Communication skills

Mechanical knowledge

Interpersonal skills

Tools

Hand tools

Power tools

Job description

In this pivotal role, you will oversee operations that are critical to our mission of delivering exceptional service in the air travel industry. Your leadership will contribute significantly to ensuring aircraft and passengers reach their destinations safely.

Responsibilities

• Lead and manage daily operations to ensure efficiency and safety.
• Oversee staff training and development to maintain high service standards.
• Implement operational processes that enhance customer satisfaction.
• Collaborate with other departments to optimize service delivery.
• Monitor performance metrics and make data-driven decisions for improvements.
• Ensure compliance with safety regulations and company policies.
• Foster a positive work environment that encourages teamwork and innovation.
• Address customer concerns promptly and effectively.

Qualifications

• Proven experience in a managerial role within the aviation or related industry.
• Strong mechanical knowledge relevant to ground services operations.
• Familiarity with vehicle maintenance practices is essential.
• Ability to use hand tools and power tools safely and effectively.
• Excellent leadership, communication, and interpersonal skills.
• Must be authorized to work in the United States without sponsorship.
• Must possess a Government ID and social security card.
• Must be able to obtain and keep an airport security badge.
• Must have or be able to attain reliable transportation.
• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
• Able to receive appropriate security clearances after satisfactory completion of a criminal background check.
• Must be able to work nights, weekends, and holidays.
• Must be able to work extended hours depending on operational needs.
• Must be able to work in cramped or high places.
• Must be able to carry heavy items up and down jet way stairs.

ERMC Aviation offers a full range of benefit offerings for full time employees including but not limited to medical, dental, vision, HSA, 401k, company paid life insurance, supplementary life insurances, voluntary benefits (such as accident, cancer, hospitalization), option to receive paycheck 2+ days early, discounts on hotels, rental vehicles, cruises, discounted tuition with a participating college, and a college education savings plan.

Additionally, as a member of the Unifi Service family of companies, ERMC employees are eligible for steeply discounted flight benefits with Delta Airlines.