Aviation eLearning: Mid‑Market Growth Account Manager

Sales Talent Inc.; Harrisburg (Dauphin County); Hybrid; USD 120,000 - 150,000; Full time

Job summary

A leading provider of compliance-based eLearning solutions is seeking an experienced Account Manager to oversee and grow a portfolio of mid-market accounts. This role involves driving revenue retention through renewals and expansions, ensuring strong customer relationships post-sale, and executing effective account planning. Ideal candidates will have 5–7+ years in account management with experience in subscription-based environments. A proactive approach and strong executive presence are essential for success in this dynamic role.

Qualifications

• 5–7+ years in account management, customer success, or revenue-facing roles.
• Experience managing a portfolio of accounts.
• Background in subscription, SaaS-style, or recurring revenue models preferred.

Responsibilities

• Manage and grow a book of ~75 mid-market accounts.
• Drive net revenue retention through renewals, expansion, and contract optimization.
• Lead customer relationships post-sale, partnering with technical specialists and support.

Skills

Account management

Customer success

Strong executive presence

Proactive

Comfortable in evolving environments

Job description

A leading provider of compliance-based eLearning solutions is seeking an experienced Account Manager to oversee and grow a portfolio of mid-market accounts. This role involves driving revenue retention through renewals and expansions, ensuring strong customer relationships post-sale, and executing effective account planning. Ideal candidates will have 5–7+ years in account management with experience in subscription-based environments. A proactive approach and strong executive presence are essential for success in this dynamic role.