Aviation Customer Support Specialist - Miami (Onsite)

gatelesis; Miami (FL); On-site; USD 40,000 - 48,000; Full time

Job summary

GA Telesis in Miami, FL is seeking a Customer Service Representative to join our Component Repair facility. You will handle inquiries, provide order status, and coordinate with multiple departments to close orders promptly.

The role requires attention to detail, ability to multitask, strong communication and analytical skills, and a proactive, team-oriented mindset for onsite work in a fast-paced environment.

Qualifications

• High School Diploma or Technical School Degree required.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Strong communication and analytical skills, detail-oriented and organized.

Responsibilities

• Monitor, update, and process exchange agreements; coordinate with multiple departments.
• Input and confirm data (process, part numbers, traceability, condition, delivery).
• Ensure exchange agreements are provided and compliant before close.
• Provide timely communication and feedback on daily transactions.
• Monitor customer status reports and support daily operations.

Skills

Microsoft Office

Communication

Analytical skills

Multitasking

Education

High School Diploma or Technical School Degree

College degree in a relevant field

Tools

Salesforce

Quantum

Job description

GA Telesis in Miami, FL is seeking a Customer Service Representative to join our Component Repair facility. You will handle inquiries, provide order status, and coordinate with multiple departments to close orders promptly.

The role requires attention to detail, ability to multitask, strong communication and analytical skills, and a proactive, team-oriented mindset for onsite work in a fast-paced environment.