Onsite Customer Service Rep - Aviation Parts & Logistics

Ga-Telesis; Miami (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

GA Telesis is seeking a Customer Service Representative for our Miami, Florida facility. You will report to the Customer Service Supervisor and handle inquiries, provide status updates, and coordinate with multiple departments to close orders in a timely manner.

This onsite role demands detail orientation, strong communication, and analytical skills. Responsibilities include processing exchange agreements, data input, and ensuring compliance before transactions.

Qualifications

• High School Diploma or Technical School Degree required.
• Strong proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook, Teams).
• Excellent communication and analytical skills, detail oriented, able to multi-task.
• Ability to work onsite.

Responsibilities

• Monitor, update, follow up, and process all exchange agreements and materials by working closely with multiple departments.
• Input and confirm data such as process, part numbers, traceability, condition, and delivery for each part.
• Ensure component exchange agreements are provided and compliance is verified before the transaction is completed.
• Ensure timely communication and feedback on daily transactions.
• Monitor and follow up on customer status reports.
• Day-to-day internal customer support as needed.

Skills

Communication

Analytical skills

Multi-tasking

Organizational skills

Onsite work

Education

High School Diploma or Technical School Degree

College degree in a relevant field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Teams

Salesforce

Quantum

Job description

GA Telesis is seeking a Customer Service Representative for our Miami, Florida facility. You will report to the Customer Service Supervisor and handle inquiries, provide status updates, and coordinate with multiple departments to close orders in a timely manner.

This onsite role demands detail orientation, strong communication, and analytical skills. Responsibilities include processing exchange agreements, data input, and ensuring compliance before transactions.