Aviation Customer Service Specialist

Avfuel Corp; City of Rochester (NY); Sur place; USD 22 000 - 26 000; Temps partiel

Résumé du poste

Avflight Rochester is seeking a part-time Customer Service Representative for the Rochester, NY facility. You will be the first point of contact for customers and will handle services including fuel, hangar space, catering, hotel accommodations, and ground transportation.

The role requires a high school diploma or GED, availability for second shift, and a comfort level with multi-line phones, email, and basic computer tasks. Prior hotel/hospitality or customer service experience is a plus.

Responsabilités

• Provide superior customer service to crew members and passengers
• Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
• Resolve customer requests, questions and complaints regarding Avflight’s services or products
• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
• Perform other duties as assigned

Description du poste

Avflight Rochester is seeking a part-time Customer Service Representative for the Rochester, NY facility. You will be the first point of contact for customers and will handle services including fuel, hangar space, catering, hotel accommodations, and ground transportation.

The role requires a high school diploma or GED, availability for second shift, and a comfort level with multi-line phones, email, and basic computer tasks. Prior hotel/hospitality or customer service experience is a plus.