Aviation Customer Service Lead (Part-Time)

Unifi Aviation, LLC; Sioux Falls (SD); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Flight Privileges after 30 days

Weekly pay for hourly employees

Paid time off

Comprehensive Medical, Dental and Vis.

401k for all employees

Exclusive discounts

Job summary

Unifi Aviation, LLC is seeking an Airport Customer Service Supervisor (DL) for FSD PT, part-time. You will lead a team of agents and deliver customer service across arrivals, check-in, boarding, baggage, and related inquiries.

You will coordinate with passengers, assist those with special needs, manage ticketing and check-in via a computerized system, and uphold safety and airport regulations. A High School diploma or equivalent and required credentials are needed.

Qualifications

• Must be at least 18 years old.
• High School diploma, GED or equivalent.
• Must be able to obtain credentials required by airport/state/customs.

Responsibilities

• Lead a team of agents in customer service duties.
• Assist passengers with a welcome and the check-in process, including special needs.
• Handle ticketing and check-in via a computerized system (boarding, baggage, reservations, complaints).
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to prepare wheelchairs, strollers, and gate-checked bags.
• Push wheelchairs with passengers through airport areas.
• Monitor and enforce safe working conditions per regulations and company policy.
• Promote Safety, Anti-Harassment and Equal Employment Opportunity policies.
• Perform other duties as assigned and ensure work is done safely and securely.

Skills

Customer service

Team leadership

Education

High School diploma

Tools

Computerized system

Job description

Unifi Aviation, LLC is seeking an Airport Customer Service Supervisor (DL) for FSD PT, part-time. You will lead a team of agents and deliver customer service across arrivals, check-in, boarding, baggage, and related inquiries.

You will coordinate with passengers, assist those with special needs, manage ticketing and check-in via a computerized system, and uphold safety and airport regulations. A High School diploma or equivalent and required credentials are needed.