Aviation Customer Experience Specialist

Corporate Flight Management; Nashville (TN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance (

Short/long-term disability

Voluntary life insurance

401(k) Savings Plan with 6% match

Paid sick leave

Vested vacation hours

NRSA travel privileges

Job summary

Contour Flight Support in Nashville, TN is hiring for a Full-Time Customer Service role. You will manage rental car reservations, use the Total Aviation POS to assist guests, drive vehicles, arrange hotel stays, and coordinate catering orders.

The position requires strong organization, attention to detail, and a customer-first mindset. Qualified candidates will have a High School diploma, valid driver's license, proficiency in Microsoft Office, and the ability to work nights, weekends, and

Qualifications

• High School diploma or equivalent required.
• Experience in customer service preferred.
• Must be able to pass background checks.

Responsibilities

• Make rental car reservations and complete reservation forms.
• Use Total Aviation POS and concierge to max capability.
• Drive customer and rental cars.
• Make hotel reservations and manage catering orders.
• Schedule aircraft departures and arrivals; dispatch Line Service Technicians.

Skills

Customer service mindset

Leadership

Interpersonal skills

Organizational skills

Communication skills

Education

High School diploma or equivalent

Tools

Microsoft Office 365

Excel

Word

Outlook

Job description

Contour Flight Support in Nashville, TN is hiring for a Full-Time Customer Service role. You will manage rental car reservations, use the Total Aviation POS to assist guests, drive vehicles, arrange hotel stays, and coordinate catering orders.

The position requires strong organization, attention to detail, and a customer-first mindset. Qualified candidates will have a High School diploma, valid driver's license, proficiency in Microsoft Office, and the ability to work nights, weekends, and