Aviation Ground Services Technician

inMy Jet; Nashville (TN); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401(k) with match

Paid sick leave

Vacation accrual

Job summary

Contour is hiring for a full-time position in Nashville focused on providing exemplary customer service to pilots and passengers while maintaining a safe, efficient ramp area. Responsibilities include marshalling aircraft, fueling, towing, GPU and lavatory services, and coordinating with FBO operations.

Ideal candidates are 18+, with a valid driver’s license, US work authorization, and proficiency in Microsoft Office. English proficiency required; Spanish helpful.

Qualifications

• Be at least 18 years of age.
• Must have a valid driver’s license and good driving record.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, and Outlook.
• Able to pass a required 10-year work history review and submit to criminal history records check.
• Able to pass a NON-DOT Pre-Employment drug screening.
• Must understand, read, and write English. Ability to understand, read, and write Spanish is preferred but not required.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership, interpersonal and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others
• Excellent interpersonal skills.
• Ability to manage multiple complex projects simultaneously
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Ability to work independently and as part of a team
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate.

Responsibilities

• Providing customer service to all pilots and passengers.
• Maintaining a safe and clean work area.
• Marshalling all aircraft in and out of the ramp area.
• Servicing all aircraft with fuel and oil.
• Towing all aircraft in and out of community hangars, T hangars, maintenance hangars, as well as to and from tie down areas.
• Securing all aircraft.
• GPU and Lavatory services; including disposal of lavatory contents.
• General cleaning and stocking of the FBO, hangar office areas, hangar floors, crew cars and other ground service equipment (GSE).
• Service all GSE with running fuels, oil and general maintenance of all GSE.
• Customer Service duties, including but not limited to, answering phones and radios, Point of Sale systems, rental car, hotel and catering reservations.
• Charter aircraft cleaning.
• Quality control; including ordering and receiving and testing of fuel and other products.
• Other duties as assigned by management.

Skills

Driver's license

Microsoft Office 365

Excel

Word

Outlook

Criminal history check

Drug screening

Bilingual Spanish

Customer service

Communication skills

Teamwork

Job description

Contour is hiring for a full-time position in Nashville focused on providing exemplary customer service to pilots and passengers while maintaining a safe, efficient ramp area. Responsibilities include marshalling aircraft, fueling, towing, GPU and lavatory services, and coordinating with FBO operations.

Ideal candidates are 18+, with a valid driver’s license, US work authorization, and proficiency in Microsoft Office. English proficiency required; Spanish helpful.