Aviation Customer Concierge | Private Jets | 401(k) + PTO

Freeman Holdings Group; Abilene (TX); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonuses

Medical, dental, vision

Paid Time Off

401(k) matching

Descrizione del lavoro

Freeman Jet Center is seeking an Aviation Customer Service Representative to deliver elite service to crew and passengers, ensuring a warm welcome and concierge support. You will collaborate with ground personnel to complete services and invoicing for a variety of private aviation operations.

The role requires strong communication, attention to detail and a willingness to work holidays and weekends, with a focus on accuracy and top-tier customer care in a fast-paced aviation environment.

Competenze

• Customer service experience preferred but not required.
• Accurate payment processing, invoicing and data entry.
• Face-to-face customer service experience preferred.
• Friendly and attentive personality with strong communication skills.
• Experience with conflict resolution in customer service.
• Detail-oriented with strong organizational skills.
• Proficient with POS, accounting systems and Excel.
• High School Diploma or equivalent.

Mansioni

• Handle and route telephone calls with a customer-focused approach.
• Face-to-face interactions during over-the-counter sales.
• Data entry, email communication, track inventory and process transactions via POS.
• Maintain timely and efficient service with attention to detail.
• Connect clients to appropriate personnel and provide admin support.
• Maintain professionalism in all interactions.

Conoscenze

Customer service oriented

Interpersonal communication

Multi-tasking

Conflict resolution

Attention to detail

Computer literacy

Formazione

High School Diploma or equivalent

Strumenti

POS systems

Excel

Microsoft Office

Descrizione del lavoro

Freeman Jet Center is seeking an Aviation Customer Service Representative to deliver elite service to crew and passengers, ensuring a warm welcome and concierge support. You will collaborate with ground personnel to complete services and invoicing for a variety of private aviation operations.

The role requires strong communication, attention to detail and a willingness to work holidays and weekends, with a focus on accuracy and top-tier customer care in a fast-paced aviation environment.