Aviation Customer Care Specialist - Flight Services

AVFLIGHT CORPORATION; Gunnison (CO); On-site; USD 24,000 - 35,000; Full time

Job summary

AVFLIGHT CORPORATION in Gunnison, CO is seeking a Customer Service Representative to be the first point of contact for customers arriving at our facility, interacting with flight departments and high-profile clients while delivering professional service.

Duties include assisting with fuel, hangar space, catering, hotel, and ground transportation; processing sales transactions; resolving questions; and balancing daily fuel tickets and meter sheets.

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Hotel/hospitality/customer service experience is a plus.
• Comfortable using a multi-line phone system, email, filing, faxing and computer skills including Microsoft Office.

Responsibilities

• Provide superior customer service to crew members and passengers.
• Assist customers with fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
• Resolve customer requests, questions and complaints regarding Avflight’s services or products.
• Process sales transactions, balance daily fuel tickets and meter sheets.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Reliability

Education

High school diploma or GED

Tools

Microsoft Office

Job description

AVFLIGHT CORPORATION in Gunnison, CO is seeking a Customer Service Representative to be the first point of contact for customers arriving at our facility, interacting with flight departments and high-profile clients while delivering professional service.

Duties include assisting with fuel, hangar space, catering, hotel, and ground transportation; processing sales transactions; resolving questions; and balancing daily fuel tickets and meter sheets.