Aviation Client Success & Maintenance Liaison

Cutter Aviation, Inc.; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Supplemental plans

Job summary

A leading aviation services provider is seeking an energetic individual to manage client accounts in Phoenix, Arizona. The successful candidate will ensure positive client experiences while managing aircraft maintenance events and communication. Responsibilities include preparing estimates, liaising during maintenance, and maintaining customer relationships. Ideal candidates should have strong technical communication skills, preferably with an A&P License, and be proficient with Microsoft Office and aviation software. Comprehensive benefits including medical, dental, and vision plans are available.

Qualifications

• Minimum experience in a Part 145 service center with strong technical communication skills related to maintenance items.
• Ability to arrive early or stay late as workload dictates.
• Able to pass a background check and drug screening test.

Responsibilities

• Manage client accounts/relationships to ensure positive experience.
• Prepare estimates for customer review and maintain customer feedback.
• Represent the company at trade exhibitions or networking events.

Skills

Excellent inter-personal skills

Strong technical communication skills

Ability to multi-task

Organizational & problem-solving skills

Ability to maintain composure in stress

Education

High School Diploma or GED

A&P License

Tools

Microsoft Office Suite

Salesforce

Microsoft Teams

Aviation maintenance software

Job description

A leading aviation services provider is seeking an energetic individual to manage client accounts in Phoenix, Arizona. The successful candidate will ensure positive client experiences while managing aircraft maintenance events and communication. Responsibilities include preparing estimates, liaising during maintenance, and maintaining customer relationships. Ideal candidates should have strong technical communication skills, preferably with an A&P License, and be proficient with Microsoft Office and aviation software. Comprehensive benefits including medical, dental, and vision plans are available.