Aviation Client Services Specialist - Front Desk & Admin

FlightSafety International Inc; Savannah (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

FlightSafety International Inc. is seeking a Client Services Representative to deliver excellent frontline customer service, manage multiple phone lines, and provide administrative support for client training experiences at our Savannah center.

The role emphasizes greeting guests, coordinating tours, arranging travel, handling schedules, and processing completion documents, with a focus on accurate records, compliance, and professional communication.

Qualifications

• AA degree from an accredited college or technical school.
• 1–2 years of customer service, hospitality, or administrative experience.
• Fluent English, both written and spoken.
• Strong communication and multi-tasking abilities.
• Proficient with MS Office and standard office equipment.

Responsibilities

• Greet visitors and manage front desk operations.
• Coordinate center tours and visitor logistics.
• Maintain visitor logs and ensure export compliance where required.
• Arrange travel, hotel, and car accommodations for clients.
• Provide schedules by email, print, or via the FlightSafety app.
• Support client Welcome Packets and related documents.
• Assist with venue app login issues and client reports as needed.
• Handle visa-related tasks and TSA matters as required.

Skills

Customer service

Multiline phone handling

Written communication

MS Office proficiency

Education

AA degree

Tools

FlightSafety app

Scanners/Fax/ copier

MS Office Suite

Job description

FlightSafety International Inc. is seeking a Client Services Representative to deliver excellent frontline customer service, manage multiple phone lines, and provide administrative support for client training experiences at our Savannah center.

The role emphasizes greeting guests, coordinating tours, arranging travel, handling schedules, and processing completion documents, with a focus on accurate records, compliance, and professional communication.