Client Services Specialist: Front Desk & Admin Support

FlightSafety International Inc; Dallas (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

FlightSafety International is seeking a Client Services Representative to deliver exceptional frontline service at the front desk, greet clients, coordinate schedules, and support training experiences through clear written and verbal communication.

This role requires 1–2 years of related experience, an associate degree preferred, fluency in English, and the ability to manage multiple tasks, travel arrangements, vendor coordination, and basic office technology.

Qualifications

• Associate degree or equivalent preferred.
• 1–2 years of related customer service/administration experience.
• Fluency in English, strong written and verbal communication.

Responsibilities

• Greet clients and guests at front desk.
• Manage multiple phone lines and provide admin support.
• Coordinate client travel and hotel arrangements.
• Distribute client schedules and Welcome Packets.
• Assist with client app login issues and reports.
• Process training completion documents and ROT dashboard.
• Notary duties and TSA/visa paperwork as needed.
• Assist with center supplies and basic accounts payable tasks.

Skills

Customer service

Communication skills

Multiline phone system

Time management

Professionalism

Typing 45 WPM

MS Office Suite

English fluency

Education

Associate degree (AA)

Tools

Scanner

Fax machine

Copier

iPad

Job description

FlightSafety International is seeking a Client Services Representative to deliver exceptional frontline service at the front desk, greet clients, coordinate schedules, and support training experiences through clear written and verbal communication.

This role requires 1–2 years of related experience, an associate degree preferred, fluency in English, and the ability to manage multiple tasks, travel arrangements, vendor coordination, and basic office technology.