Airline Account Lead — Airport Operations

Hallmark Aviation Services; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Parking

Medical

Voluntary dental/vision

401(k)

Job summary

A leading aviation services firm is looking for an Airline Account Manager at Houston International Airport. This role involves providing hands-on supervision and customer relations support while ensuring operational excellence. The ideal candidate will have 5 years in the airline industry, strong leadership abilities, and excellent interpersonal skills. The position requires flexibility in hours and includes benefits such as medical, dental, and 401(k). This is a full-time role with training provided.

Qualifications

• 5 years airline experience preferred; minimum 4 years airline supervisor experience preferred.
• Ability to work varied hours.
• English proficiency, other languages may be required.

Responsibilities

• Provide hands‑on supervision of the staff and delegate workload.
• Ensure account operates according to service level agreements.
• Recruit, interview, and hire staff.

Skills

Proven leadership abilities

Excellent interpersonal skills

Customer satisfaction focus

Strong verbal communication skills

Problem-solving skills

Computer skills (Word, Excel)

Education

High School Diploma or G.E.D.

Job description

A leading aviation services firm is looking for an Airline Account Manager at Houston International Airport. This role involves providing hands-on supervision and customer relations support while ensuring operational excellence. The ideal candidate will have 5 years in the airline industry, strong leadership abilities, and excellent interpersonal skills. The position requires flexibility in hours and includes benefits such as medical, dental, and 401(k). This is a full-time role with training provided.