Airline Account Manager: Operations & Team Leader

Hallmark Aviation Services; Newark (NJ); On-site; USD 70,000 - 110,000; Full time

Job summary

A prestigious international airline service provider seeks an experienced Airline Account Manager for the Newark, NJ location. You will oversee operational processes, manage staff, and ensure high-quality standards. The role requires previous airline experience, strong leadership skills, and the ability to work well under pressure. Responsibilities include supervising staff, providing customer relations support, and ensuring adherence to service agreements. A flexible schedule and a professional demeanor are essential for this role.

Qualifications

• 5+ years of airline experience preferred; minimum 4 years as airline supervisor.
• Ability to work flexible hours and stand for extended periods.
• Professional demeanor and exceptional presentation skills.

Responsibilities

• Supervise staff and delegate workloads.
• Ensure account operates according to schedules and agreements.
• Recruit, interview, and train staff.

Skills

Leadership abilities

Interpersonal skills

Organizational skills

Customer satisfaction focus

Effective communication

Decision-making

Planning and scheduling

Education

High School Diploma or G.E.D.

Tools

Microsoft Word

Microsoft Excel

Job description

A prestigious international airline service provider seeks an experienced Airline Account Manager for the Newark, NJ location. You will oversee operational processes, manage staff, and ensure high-quality standards. The role requires previous airline experience, strong leadership skills, and the ability to work well under pressure. Responsibilities include supervising staff, providing customer relations support, and ensuring adherence to service agreements. A flexible schedule and a professional demeanor are essential for this role.