Avaya WAN & Firewall Systems Engineer

COOLSOFT; Jackson (MS); Presencial; USD 83.000 - 124.000; A tiempo parcial

Descripción de la vacante

COOLSOFT in Jackson, MS is seeking a System Management Firewall WAN Engineer to support Avaya systems onsite. This contract role requires deep experience with Avaya Communications Manager, Session Manager, Call Manager, and System Manager, plus WAN firewall skills.

You will handle configuration, health checks, troubleshooting, and deployment of new Avaya technologies, collaborating with telecom providers and internal teams. Start date is 11/23/2026 with a 36-month duration.

Formación

• Minimum of 15 years of experience with Avaya systems.
• Experience with real-time communications, voice, and video protocols (H.323, SIP).
• Onsite at Jackson, MS; US work authorization.

Responsabilidades

• Assist with configuration and installation of new Avaya systems.
• Check health of Avaya environment including trunking and adjunct systems.
• Work trouble and programming tickets;
• Acting as tier III support for more complicated troubles.
• Work with Telecom providers to address circuit issues.
• Deployment of new products and technologies in the Avaya portfolio.

Conocimientos

Avaya Systems

Communications Management

Call Manager

System Management Firewall WAN

Herramientas

Communication Manager 7.1.3

Session Manager 7.1.3

Call Management System R18ASAP

System Manager 7.1.3

Work Force Optimization 15.2

Descripción del empleo

COOLSOFT in Jackson, MS is seeking a System Management Firewall WAN Engineer to support Avaya systems onsite. This contract role requires deep experience with Avaya Communications Manager, Session Manager, Call Manager, and System Manager, plus WAN firewall skills.

You will handle configuration, health checks, troubleshooting, and deployment of new Avaya technologies, collaborating with telecom providers and internal teams. Start date is 11/23/2026 with a 36-month duration.