AV Technician I: Event AV & Conferencing Support

Chenega Corporation; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Chenega Corporation is seeking an AV Technician I to support CDC events with data projection, audio amplification, video/audio recording, videoconferencing, and streaming. You will work within the Meeting Management Technology Services to provide high-quality audio, web, and video conferencing support across CDC sites and partner agencies.

The role emphasizes in-room AV support, coordination with OCIO and vendors, and ensuring reliable conferencing services for meetings and events.

Qualifications

• HS Diploma or GED required; Associate’s Degree in a technical discipline preferred.
• 0-1 years of experience supporting AV/VTC services.

Responsibilities

• Utilize ServiceNow to receive, track, create and close AV requests per SLA.
• Use IFMS to monitor daily AV support schedules and ad hoc requests.
• Provide training to customers in media presentation and AV systems.
• Provide conference room set-up.
• Monitor conference room equipment and troubleshoot during events.
• Coordinate with OCIO Customer Experience Office staff and third-party vendors to resolve issues.
• Attend planning meetings to examine AV hardware/software solutions and upgrades.
• Maintain standard conference room AV infrastructure levels and notify leadership of issues.
• Schedule Pre-Conference planning meetings with customers to confirm event scope.
• Contractor must be present when AV Engineers service systems and rooms.
• Maintain digital signage connectivity at all conference room locations.
• Familiar with MS Teams and Zoom applications.
• Other duties as assigned.

Education

HS Diploma or GED Required, Associate’s Degree preferred

Job description

Chenega Corporation is seeking an AV Technician I to support CDC events with data projection, audio amplification, video/audio recording, videoconferencing, and streaming. You will work within the Meeting Management Technology Services to provide high-quality audio, web, and video conferencing support across CDC sites and partner agencies.

The role emphasizes in-room AV support, coordination with OCIO and vendors, and ensuring reliable conferencing services for meetings and events.