AV Support Technician

Innova Solutions Inc; San Antonio (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA/FSA

Life Insurance

Pet Insurance

Short term and Long term Disability

Accident & Critical illness coverage

Pre-paid legal & ID theft protection

Sick time, and other paid leaves

Employee Assistance Program (EAP)

Job summary

Innova Solutions seeks an AV Support Technician for a 3-month contract in San Antonio, TX. You will support client audio/visual needs for board meetings and events, and provide on-site and remote Tier 2/3 support for AV gear, printers, scanners, and PCs.

You will set up and break down equipment, document procedures, and prioritize tasks daily. Ideal candidates have a High School Diploma, experience with AV equipment, printers, and basic networking.

Qualifications

• Setup, support and maintenance of audio/visual equipment including LCD/LED TVs, projectors and PA systems.
• Basic PC networking concepts and Windows Active Directory familiarity.
• Ability to follow directions and analyze problems to deliver results.

Responsibilities

• Supports client audio and visual needs for board meetings, corporate events, public relations and onsite or remote meetings.
• Provide on-site and remote support for Tier 2 and Tier 3 AV equipment, multifunctional printers, scanners, desktops, laptops, phones, and handheld devices.
• Set up, configure and breakdown audio visual equipment (projectors, mixers, microphones, speakers).
• Review or create process and end user documentation for installation, troubleshooting and training of equipment.
• Prioritize daily and weekly assigned tasks and provide equipment relocation services.

Skills

Audio/Visual setup

Troubleshooting

Networking basics

Windows AD familiarity

Education

High School Diploma or GED

Tools

Printers & scanners

Plotters

MFP devices

Job description

Position type

Full Time - Contract role

Duration

3 Months

Location

San Antonio, TX

Role Overview

As an AV Support Technician, you will:

• Supports client audio and visual needs for board meetings, corporate events, public relations and onsite or remote meetings.


• Provide on-site and remote support for Tier 2 and Tier 3 audio/visual equipment, multifunctional printers, scanners, desktop, laptops, phones, and handheld devices.


• Be performing routine maintenance and repairs on multifunctional printers, plotters and scanners.


• Be responsible to set up, configure and breakdown audio visual equipment projectors, mixers, microphones and speakers.


• Be responsible to review or create process and end user documentation for the installation, troubleshooting and training of equipment.


• Be responsible to prioritize daily and weekly assigned tasks.


• Provides equipment relocation services of PC and MFP equipment.


• Maintain technical skills through independent research training and/or conferences.


• Identifies improvements in existing process or procedures to increase the level of efficiency.

Ideal Candidate Qualifications

• High School Diploma or GED Equivalent


• Entry level experience in the setup, support and maintenance of audio / visual equipment including LCD/LED TV's, projectors and PA Systems.


• Familiar with working in a tiered support structure organization.


• Proven experience in the setup, support and maintenance of multifunctional printers, scanners, and plotters.


• Experience to follow directions and analyze problems to deliver results.


• Basic knowledge of PC Networking concepts and terminology, with a familiarity of Windows Active Directory.


• Experienced in the use of Microsoft Office Suite, including word processing, spreadsheets, presentation software and email.


• Valid Class C Texas Driver's License with favorable driving record.

Preferred Qualifications

• Associates degree or higher


• A+ Certification, Networking + Certification


• Basic knowledge in the field of Audio / Visual


• Basic Knowledge in the field of reprographics

Pay Range

Between $20.00 - $23.16 per hour

Benefits

• Medical & pharmacy coverage


• Dental/vision insurance


• 401(k)


• Health saving account (HSA) and Flexible spending account (FSA)


• Life Insurance


• Pet Insurance


• Short term and Long term Disability


• Accident & Critical illness coverage


• Pre-paid legal & ID theft protection


• Sick time, and other types of paid leaves (as required by law)


• Employee Assistance Program (EAP)

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through its global delivery centers across North America, Asia, and Europe, it delivers strategic technology and business transformation solutions to its clients, enabling them to operate as leaders within their fields.

Recent Recognitions

• Named One of America's Best Employers for New Grads by Forbes (2024)


• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)


• One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)


• One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)


• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)


• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)


• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Equal Opportunity Employer

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected] or [phone]. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

Non-Discrimination Statement

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

This position is only open to applicants who can be engaged on a W-2 basis.