AV Service Technician: Smart Spaces Troubleshooter

Daisy - Indianapolis; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Company vehicle

Paid holidays

Laptop & peripherals

Job summary

Daisy is seeking an AV Service Technician to install and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians interact with clients while representing the Daisy brand, building trusted relationships, and enhancing lives through technology.

Lead and collaborate with team members, manage installation standards, provide training, and support escalations as part of ongoing service excellence.

Qualifications

• High school diploma or equivalent.
• 1–3 years AV/Networking/Technology Integration experience.
• Control4 Certification.
• Motivated to learn new technologies and processes.
• Exhibits strong management and leadership skills; capable of leading and motivating others.
• Can pass a drug screen and background check.
• Possess a valid Indiana driver’s license and access to a reliable insured motor vehicle.
• Able to independently lift items up to 50 pounds.
• Capable of sitting, standing, and kneeling for extended periods.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings
• Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
• In addition to clients, interact with builders and other industry professionals.
• Communicate every day with the project manager about the progress of the project.

Skills

Leadership

Adaptability

Team motivation

Education

High school diploma

Control4 Certification

Tools

None

Job description

Daisy is seeking an AV Service Technician to install and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians interact with clients while representing the Daisy brand, building trusted relationships, and enhancing lives through technology.

Lead and collaborate with team members, manage installation standards, provide training, and support escalations as part of ongoing service excellence.