AV Service Technician

Daisy - New Jersey; Park Ridge (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in smart space installation seeks an AV Service Technician to troubleshoot and solve audio, visual, and security equipment issues. The role involves client interaction, problem-solving, and collaboration with industry professionals to enhance client experiences through technology.

Benefits

Bonus based on performance

Company car

Flexible schedule

Paid time off

Medical, Vision, and Dental Insurance

401K

Training & development

Qualifications

• 3-5 years of AV/Networking/Technology Integration Experience.
• Capable of sitting, standing, and kneeling for extended periods.

Responsibilities

• Read and interpret blueprints and operational manuals.
• Manage support including end-user training and troubleshooting.
• Travel to various job sites and maintain company-issued tools.

Skills

Leadership

Motivation to learn

Education

High school diploma or equivalent

Tools

Control4 Certification

Job description

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Benefits/Perks
• Competitive compensation based on experience and skillset
• Medical, Vision, and Dental Insurance (after 6 Months)
• 401K
• 2 weeks of paid vacation
• Paid Sick Time
• Paid Holidays
• Manufacturer Purchase Programs
• Laptop & Peripherals

Qualifications:

• High school diploma or equivalent
• 3-5 years of AV/Networking /Technology Integration Experience
• Control4 Certification
• Motivated to learn new technologies and processes
• Exhibits strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possess a valid NJ Real ID driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods of time

Schedule/Expected Work Hours:

• We offer a flexible alternative workweek
• May be required to work overtime
• Monday-Friday
• Some jobs will require Travel (All expenses paid by Company)

Job Summary:

We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities:

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings
• Travel to various job sites; use hand and power tools safely; maintain company-issued tools, equipment, and vehicle
• Interact with clients, builders, and other industry professionals.
• Communicate daily with the project manager about project progress.

Company Overview:

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.

Company Purpose/Mission:

• Our Mission - To enhance the human experience through smart spaces.
• Our Vision - To be the most beloved brand in technology services

Company Values:

• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Additional Information:

• We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.
• We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer, contact [e-mail]