AV Service Technician

Daisy; Kalamazoo (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Company car

Free uniforms

Stock options plan

Medical, Vision, and Dental Insurance

Job summary

Daisy in Kalamazoo, Michigan is seeking an AV Service Technician to troubleshoot and solve issues with audio, visual, and security equipment for both residential and commercial clients. The role requires 3-5 years of AV/Networking experience and involves daily interactions with clients.

As a representative of Daisy, you will develop trusted relationships to enhance clients’ lives through technology. This position is essential for ensuring optimal performance of smart home and office technology.

Qualifications

• 3-5 years of AV/Networking/Technology Integration Experience.
• Must possess a valid Michigan driver’s license.
• Capable of sitting, standing, and kneeling for extended periods.

Responsibilities

• Solve and troubleshoot audio, visual, controls, and security equipment.
• Manage all aspects of support including troubleshooting and training.
• Collaborate on problem-solving during team meetings.

Skills

AV/Networking/Technology Integration Experience

Control4 Certification

Management and leadership skills

Ability to lift up to 50 pounds

Education

High school diploma or equivalent

Job description

Benefits

• 401(k)
• Company car
• Free uniforms
• Stock options plan
• Training & development

We play with all the coolest toys! On the road in West Michigan working out of the local branch of the Nations Premier Smart Technology Contractor.

Benefits/Perks

• Competitive compensation based on experience and skillset
• Medical, Vision, and Dental Insurance
• 401K
• Paid vacation
• Paid Sick Time
• Paid Holidays
• Bring Your Own Device Stipend
• Manufacturer Purchase Programs
• Laptop & Peripherals

Qualifications

• High school diploma or equivalent
• 3-5 years of AV/Networking /Technology Integration Experience
• Control4 Certification
• Motivated to learn new technologies and processes
• Exhibits strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possess a valid Michigan driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods of time

Job Summary

We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle.
• In addition to clients, interact with builders and other industry professionals.
• Communicate every day with the project manager about the progress of the project.

Company Overview

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.

Company Purpose/Mission

• Our Mission - To enhance the human experience through smart spaces.
• Our Vision - To be the most beloved brand in technology services

Company Values

• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Additional Information

We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.