AV Service Technician

Daisy - Kalamazoo; Kalamazoo (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Company car

Free uniforms

Stock options plan

Training & development

Health insurance

Paid vacation

Paid Sick Time

Paid Holidays

Bring Your Own Device Stipend

Manufacturer Purchase Programs

Laptop & Peripherals

Job summary

Daisy - Kalamazoo is on the lookout for an AV Service Technician responsible for troubleshooting audio, visual, controls, and security equipment in diverse settings. The role involves interacting with clients and developing trusted relationships to enhance their lives through technology.

The ideal candidate should possess 3-5 years of AV/Networking experience, Control4 Certification, and a valid driver's license. Benefits include a 401(k) plan, medical insurance, and competitive compensation based on experience.

Qualifications

• 3-5 years of experience in AV/Networking/Technology Integration.
• Ability to pass background checks and drug screens.
• Valid Michigan driver’s license and access to a reliable vehicle.

Responsibilities

• Read and interpret blueprints and specifications.
• Manage support including training and troubleshooting.
• Collaborate on installation standards and challenges.

Skills

AV/Networking/Technology Integration

Management and Leadership

Communication

Education

High school diploma or equivalent

Tools

Control4 Certification

Job description

Job Summary

We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travel to various job sites; use hand and power tools safely; maintain company‑issued tools, equipment, and vehicle.
• In addition to clients, interact with builders and other industry professionals.
• Communicate every day with the project manager about the progress of the project.

Qualifications

• High school diploma or equivalent
• 3-5 years of AV/Networking /Technology Integration Experience
• Control4 Certification
• Motivated to learn new technologies and processes
• Exhibits strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possess a valid Michigan driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods of time

Benefits

• 401(k)
• Company car
• Free uniforms
• Stock options plan
• Training & development
• Competitive compensation based on experience and skillset
• Medical, Vision, and Dental Insurance
• 401K
• Paid vacation
• Paid Sick Time
• Paid Holidays
• Bring Your Own Device Stipend
• Manufacturer Purchase Programs
• Laptop & Peripherals

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.