AV Service Technician

Daisy Orlando; United States; Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

401K

2 weeks of paid vacation

Paid Sick Time

Paid Holidays

Bring Your Own Device Stipend

Free uniforms

Job summary

Daisy Orlando is seeking an AV Service Technician to troubleshoot audio-visual, controls, and security equipment in residences and businesses. The role involves interpreting diagrams, managing client support, and collaborating with the team.

Ideal candidates will have 3-5 years of relevant experience, a high school diploma, and strong leadership skills. The position offers flexible hours, competitive pay, and various benefits including medical insurance and paid vacation.

Qualifications

• 3-5 years of AV/Networking/Technology Integration experience.
• Control4 Certification is a must.
• Valid California driver's license and access to a motor vehicle.

Responsibilities

• Read and interpret blueprints and diagrams.
• Manage support, training, and troubleshooting.
• Collaborate on problem-solving and updates with the team.

Skills

AV/Networking/Technology Integration experience

Control4 Certification

Strong management and leadership skills

Motivated to learn new technologies

Education

High school diploma or equivalent

Job description

Job Summary

We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travel to various job sites; use hand and power tools safely; maintain company-issued tools, equipment, and vehicle.
• Interact with builders and other industry professionals in addition to clients.
• Communicate daily with the project manager about project progress.

Qualifications

• High school diploma or equivalent
• 3-5 years of AV/Networking/Technology Integration experience
• Control4 Certification
• Motivated to learn new technologies and processes
• Strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and a background check
• Valid California driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods

Schedule / Expected Work Hours

• Flexible alternative workweek: four 10-hour days
• May be required to work overtime
• Monday–Thursday

Benefits

• Competitive compensation based on experience and skillset
• Medical, Vision, and Dental Insurance
• 401K
• 2 weeks of paid vacation
• Paid Sick Time
• Paid Holidays
• Bring Your Own Device Stipend
• Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
• Laptop & peripherals
• Bonus based on performance
• Company parties
• Free uniforms
• Opportunity for advancement
• Training & development
• Manufacturer Purchase Programs

Company Overview

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.

Company Purpose / Mission

• Our Mission – To enhance the human experience through smart spaces.
• Our Vision – To be the most beloved brand in technology services

Company Values

• Delight – We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability – We are responsible, transparent, and committed to delivering on our promises.
• Innovation – We consistently offer creative solutions to meet and exceed the evolving needs of our clients, franchisees, and each other.
• Service – We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You – We value relationships with clients, franchisees, trade partners, and our team members, honoring diverse backgrounds and perspectives.

Additional Information

We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Flexible work-from-home options available.

Compensation: $65,000.00 - $80,000.00 per year

Join the team that’s simplifying smart technology. This franchise is independently owned and operated by a franchisee. All inquiries about employment should be made directly to the franchise location.