AV Service Technician

Daisy - Carborro; Carrboro (NC); Presencial; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Medical, Vision, and Dental Insurance

401K

Paid Sick Time

Paid Holidays

Bring Your Own Device Stipend

Descripción de la vacante

A leading smart space installation company in Carrboro seeks an AV Service Technician skilled in troubleshooting audio, visual, and security equipment. The successful candidate will manage client relationships, conduct installations, and ensure effective communication with the project manager. This role requires a flexible schedule, strong leadership skills, and a commitment to enhancing client experiences through technology. Join a dynamic team that values innovation and service.

Formación

• 3-5 years of AV/Networking/Technology Integration Experience.
• Can pass a drug screen and background check.
• Possess a valid North Carolina driver's license and access to a reliable vehicle.

Responsabilidades

• Read and interpret blueprints, diagrams, and product manuals.
• Manage all aspects of support including end-user training and troubleshooting.
• Travel to various job sites and use hand and power tools safely.

Conocimientos

AV/Networking /Technology Integration Experience

Strong management and leadership skills

Motivated to learn new technologies

Educación

High school diploma or equivalent

Herramientas

Control4 Certification

Descripción del empleo

Benefits

• Flexible schedule
• Free uniforms
• Opportunity for advancement

Benefits/Perks

• Competitive compensation based on experience and skillset
• Medical, Vision, and Dental Insurance
• 401K
• 2 weeks of paid vacation
• Paid Sick Time
• Paid Holidays
• Bring Your Own Device Stipend
• Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
• Manufacturer Purchase Programs
• Laptop & Peripherals

Qualifications

• High school diploma or equivalent
• 3-5 years of AV/Networking /Technology Integration Experience
• Control4 Certification
• Motivated to learn new technologies and processes
• Exhibits strong management and leadership skills; capable of leading and motivating others
• Can pass a drug screen and background check
• Possess a valid North Carolina driver’s license and access to a reliable, insured motor vehicle
• Able to independently lift items up to 50 pounds
• Capable of sitting, standing, and kneeling for extended periods of time

Schedule/Expected Work Hours

• We offer flexible, life-friendly scheduling
• May be required to work overtime

Job Summary

We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
• Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings]
• Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
• In addition to clients, interact with builders and other industry professionals.
• Communicate every day with the project manager about the progress of the project.

Company Overview

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.

Company Purpose/Mission

• Our Mission - To enhance the human experience through smart spaces.
• Our Vision - To be the most beloved brand in technology services

Company Values

• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Additional Information

We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.