AV/IT Technician II (Tier 2) – On-Site, Secret

Eastern Shawnee Companies, LLC; Fort Leonard Wood (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

Job summary

Eastern Shawnee - Veracity JV is seeking an AV/IT Technician (Tier 2) for on-site work at Fort Leonard Wood, providing advanced diagnostics and support for AV/IT systems. The role involves repairing hardware, configuring systems, and programming control platforms (Crestron, Extron, AMX) with a focus on mission-critical IT services.

The position requires a minimum high school diploma and at least 3 years of AV/IT experience, plus preferred certifications (Network+/Security+, CTS).

Qualifications

• High school diploma required.
• At least 3 years of AV/IT technical support experience.
• CompTIA Network+ or Security+ preferred.
• CTS certification preferred.
• Experience with AV networking, control systems, and IT infrastructure.
• Strong diagnostic and repair skills for AV and IT systems.

Responsibilities

• Provide Tier 2 troubleshooting and perform advanced diagnostics.
• Repair and replace AV/IT hardware including displays, projectors, amplifiers, switches, and workstations.
• Install and configure AV/IT systems and apply firmware or software updates.
• Program or modify Crestron, Extron, or AMX control systems.
• Assist with AV/IT system integration, including network connectivity and VTC platforms.
• Conduct preventive maintenance and update configuration records.
• Support special events requiring high-level technical oversight.
• Coordinate with MSCoE G6 IT staff for network-related AV issues.

Skills

AV/IT troubleshooting

AV/IT systems knowledge

VTC & networked AV

Documentation skills

Customer service

Education

High school diploma

3+ years AV/IT experience

Tools

Crestron control systems

Extron control systems

AMX control systems

CTS certification

Network+

Security+

Job description

Eastern Shawnee - Veracity JV is seeking an AV/IT Technician (Tier 2) for on-site work at Fort Leonard Wood, providing advanced diagnostics and support for AV/IT systems. The role involves repairing hardware, configuring systems, and programming control platforms (Crestron, Extron, AMX) with a focus on mission-critical IT services.

The position requires a minimum high school diploma and at least 3 years of AV/IT experience, plus preferred certifications (Network+/Security+, CTS).