Lead AV / IT Technician

Eastern Shawnee Companies, LLC; Fort Leonard Wood (MO); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Eastern Shawnee Companies, LLC is looking for a Lead AV/IT Technician to manage daily technical operations on-site at Fort Leonard Wood. You will lead technician activities, provide advanced troubleshooting support, and maintain AV/IT equipment and systems. This position requires a high school diploma and 3–5 years of relevant experience. Key certifications include CompTIA Network+ or Security+, with preferred knowledge in AV control system programming. The role entails working irregular hours and maintaining high standards of professionalism.

Qualifications

• 3–5 years of AV/IT field technician or system integration experience required.
• CompTIA Network+ or Security+ certification required.
• Knowledge of network switches, IT systems, and VTC platforms is preferred.

Responsibilities

• Lead field technician operations and supervise daily technical assignments.
• Provide advanced Tier 2 troubleshooting and equipment repair.
• Install, configure, and maintain AV/IT equipment, networks, and control systems.

Skills

AV/IT troubleshooting

Leadership

Problem-solving

Documentation skills

Education

High school diploma

Tools

Crestron control systems

Extron control systems

AMX control systems

Job description

Description

The Eastern Shawnee - Veracity JV is a tribally-owned 8(a) certified strategic joint venture between Eastern Shawnee Professional Services (ESPS) and Veracity Consulting (Veracity) created to provide agile, effective IT and business solutions for federal clients. Together, this joint venture brings streamlined contracting, extensive IT expertise, and proven reliability to support mission‑critical federal initiatives.

Summary

The Lead AV/IT Technician manages daily on‑site AV/IT technical operations and serves as the senior technical lead for event support and complex troubleshooting. This position coordinates technician activities and ensures system readiness across MSCoE G6 facilities. This position is on‑site at Fort Leonard Wood. This opportunity is contingent upon award. The selected candidate may be hired as either an ESPS employee or Veracity employee, depending on project planning and organizational needs. The employing entity will not affect the day‑to‑day responsibilities or expectations of the position.

Responsibilities

• Lead field technician operations and supervise daily technical assignments.
• Provide advanced Tier 2 troubleshooting and equipment repair.
• Install, configure, and maintain AV/IT equipment, networks, and control systems.
• Program and modify Crestron, Extron, or AMX control systems.
• Perform preventive maintenance and maintain system documentation.
• Lead AV/IT event setups, rehearsals, and real‑time support.
• Maintain and update AV/IT equipment inventory and lifecycle data.
• Train and mentor junior technicians.
• Coordinate with MSCoE G6 IT and cybersecurity personnel.

Requirements

Qualifications

Minimum Education and Experience

• High school diploma required.
• 3–5 years of AV/IT field technician or system integration experience.

Preferred Qualifications

• CompTIA Network+ or Security+ required.
• CTS or CTS‑I strongly preferred.
• Experience with AV control system programming.
• Knowledge of network switches, IT systems, and VTC platforms.

Knowledge, Skills, and Abilities

• Advanced understanding of AV/IT troubleshooting, integration, and design.
• Ability to lead teams and coordinate complex technical tasks.
• Strong problem‑solving and documentation skills.
• Ability to support mission‑critical events under time constraints.

Other Requirements

• Secret clearance required.
• Availability for irregular hours and special event support.

Work Environment

• Field support across classrooms, conference rooms, and event spaces.
• Occasional work in equipment rooms or elevated platforms.

Physical Abilities

• Ability to lift 50 lbs and handle AV equipment.
• Ability to climb ladders, crouch, and work in confined spaces.

Benefits

ESC offers competitive benefits including medical, dental, vision, individualized savings plans, short‑term disability, life insurance, and paid time off.

Who We Are

• Commitment: We remain focused on our mission in everything we do.
• Integrity: We do what’s right.
• Trust: We build trust through respect, honesty, and follow‑through.
• Excellence: We aim high and take pride in raising the standard.

EEO

ESC provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local law.