Lead AV/IT Technician

Digital Consultants LLC; Waynesville (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid PTO

Health plans

401(k) with match

HSA

FSA

Pet insurance options

EAP

Job summary

Digital Consultants LLC in Fort Leonard Wood, MO seeks a Lead AV/IT Technician to oversee daily AV/IT operations, support event setup, and troubleshoot complex systems across MSCoE G6 facilities. You will lead field technicians, assign tasks, and ensure system readiness for critical operations.

Required: Secret clearance, CompTIA Network+ or Security+ (CTS/CTS-I preferred), a high school diploma, and 3–5 years’ AV/IT experience.

Qualifications

• Secret clearance required.
• CompTIA Network+ or Security+ required; CTS or CTS-I preferred.
• 3–5 years AV/IT field technician experience.
• Strong problem-solving and documentation skills.
• Ability to lead teams and coordinate technical work.

Responsibilities

• Lead field technician operations and assign daily tasks.
• Provide advanced Tier 2 troubleshooting and system repair.
• Install, configure, and maintain AV/IT systems and networks.
• Program and modify Crestron, Extron, and AMX control systems.
• Perform preventive maintenance and maintain documentation.
• Support AV/IT event setup, rehearsals, and live operations.
• Maintain equipment inventory and lifecycle data.
• Train and mentor junior technicians.
• Coordinate with G6 IT staff and cybersecurity personnel.

Skills

Leadership

Troubleshooting

Documentation

Team coordination

Education

High school diploma

Tools

Crestron

Extron

AMX control systems

Job description

Description

Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; it’s the Digital family.

Digital Consultants seeks a Lead AV/IT Technician to support AV/IT operations at Fort Leonard Wood. This role serves as the senior technical lead for daily operations, event support, and complex troubleshooting. The Lead Technician ensures system readiness, coordinates technician activities, and supports mission-critical AV/IT systems across MSCoE G6 facilities.

Location: Fort Leonard Wood, MO

Duties to include:

• Lead field technician operations and assign daily tasks
• Provide advanced Tier 2 troubleshooting and system repair
• Install, configure, and maintain AV/IT systems and networks
• Program and modify Crestron, Extron, and AMX control systems
• Perform preventive maintenance and maintain documentation
• Support AV/IT event setup, rehearsals, and live operations
• Maintain equipment inventory and lifecycle data
• Train and mentor junior technicians
• Coordinate with G6 IT staff and cybersecurity personnel

Requirements

• Clearance: Secret
• Certifications: CompTIA Network+ or Security+ required, CTS or CTS-I strongly preferred
• Education: High school diploma required
• Experience:
  • 3-5 years of AV/IT field technician or system integration experience
  • Advanced understanding of AV/IT troubleshooting and integration
  • Experience with AV control system programming
  • Strong problem-solving and documentation skills
  • Ability to lead teams and coordinate technical work
  • Ability to support mission-critical events under time constraints
• Physical Requirements: The candidate must be able to travel to other worksites as required and with or without reasonable accommodation, be able to sit, stand, use computers and monitors, and perform duties in an office environment for extended periods. The candidate must be able to lift up to 40 lbs. on occasion (e.g., moving a case of paper or similar task) that may occur occasionally.
• Paid Time Off (PTO)
• Group health plans
• Income protection and supplemental benefits
• 401(k) plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Pet insurance options
• Employee Assistance Program (EAP)

Benefits:

Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, veteran status or any other protected characteristic.