AV & IT Support Technician II - On-Site

BCTC Real Estate Program; Lexington (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental coverage

Tuition reimbursement/waiver

403(b) employer match

Job summary

Bluegrass Community & Technical College is seeking an Audio/Video Technician (IT Support Specialist II) to install, configure, and maintain AV systems across classrooms and conference spaces. You will support enterprise IT initiatives, assist in project work, and ensure reliable AV and endpoint services for faculty and staff.

The role emphasizes strong customer service, collaboration with ITS teams, and participation in technology upgrades and training efforts.

Qualifications

• Bachelor’s degree in IT field and two years’ IT experience or equivalent.
• Ability to lift and move AV equipment up to 50 pounds.
• Preferred: Bachelor’s degree with four years in audio/video technology.

Responsibilities

• Install, configure, maintain, and troubleshoot professional AV equipment (projectors, displays, video conferencing, audio systems).
• Support AV-over-IP and network-connected audiovisual systems.
• Assist with design, deployment, and upgrades of AV systems and infrastructure.
• Program and support room control interfaces and automation systems.
• Provide Tier I/II technical support for faculty, staff, and students.
• Maintain system diagrams, inventories, configurations, and procedures.

Skills

AV systems

Customer service

End-user support

Windows operating systems

Network troubleshooting

Workstation management

Education

Bachelor’s degree in IT

Four years industry AV experience

Tools

AV equipment

Job description

Bluegrass Community & Technical College is seeking an Audio/Video Technician (IT Support Specialist II) to install, configure, and maintain AV systems across classrooms and conference spaces. You will support enterprise IT initiatives, assist in project work, and ensure reliable AV and endpoint services for faculty and staff.

The role emphasizes strong customer service, collaboration with ITS teams, and participation in technology upgrades and training efforts.