AV IT Client Tech I - Tech Support & Event Setup

Dartmouth College; Hanover (NH); On-site; USD 34,440 - 41,328; Full time

Job summary

Dartmouth College in Hanover, NH seeks a Client Technology Consultant, AV IT I to support AV and IT for students, faculty, and staff. This role ensures reliable technology experiences and coordinates with clients to meet academic and administrative needs.

The position emphasizes excellent client service, knowledge of AV systems and endpoint management, and the ability to work a 40-hour week on-site with occasional on-call rotations. Hanover location preferred.

Qualifications

• Associates degree or equivalent with 1–2 years of experience.
• Strong client-service mindset and ability to manage multiple tasks.
• Experience supporting AV systems, desktops, laptops, and peripherals.
• Clear verbal and written communication skills; documentation proficiency.
• Ability to work in a fast-paced, client-service oriented environment.

Responsibilities

• Provides technology support and break/fix for AV systems, computers, devices, and software.
• Delivers outstanding client service through interactions with clients.
• Uses endpoint management tools to support client devices.
• Creates and maintains documentation for technical issues and knowledge.
• Sets up and supports AV/IT equipment for events and trainings.
• Trains and advises clients on IT/AV usage.

Skills

Client service orientation

AV systems support

Desktop & mobile OS

Verbal & written communication

Multitasking

Team collaboration

Self-motivation

Client-focused service

Education

Associates + 1-2 years experience

Tools

Endpoint management

ITSM software

Job description

Dartmouth College in Hanover, NH seeks a Client Technology Consultant, AV IT I to support AV and IT for students, faculty, and staff. This role ensures reliable technology experiences and coordinates with clients to meet academic and administrative needs.

The position emphasizes excellent client service, knowledge of AV systems and endpoint management, and the ability to work a 40-hour week on-site with occasional on-call rotations. Hanover location preferred.