AV Installation Specialist

University of Wisconsin–Oshkosh; Oshkosh (WI); On-site; USD 45,000 - 55,000; Full time

Job summary

The University of Wisconsin–Oshkosh is seeking an AV Installation Specialist to design, install, and maintain complex audiovisual systems for classrooms and events. You will lead room preparations, configure equipment, and ensure functionality and security per client and business needs.

Key responsibilities include AV equipment support, faculty/staff assistance, and general duties, with an emphasis on timely IT ticket responses, scheduling logistics, and recommendations for equipment purchases.

Qualifications

• Experience providing training on use of technology.
• Communication skills to create instructions for use of technology.
• Customer service skills.
• Knowledge in and experience with troubleshooting audio‑visual equipment.
• Organizational and administrative skills.

Responsibilities

• AV Equipment Support: Sets up, installs, upgrades, configures, troubleshoots, documents, and connects complex audio, visual, lighting, computer equipment and peripherals in various environments.
• Responds to assistance requests in the campus IT ticketing system.
• Schedules logistics and secures resources for new installations.
• Tests, maintains, and recommends alternative hardware and software options.
• Provides consultation for audio‑visual equipment purchases.

Skills

Training on technology

Strong communication

Customer service

AV troubleshooting

Organizational skills

Education

High School Diploma

Associate/Bachelor preferred

Job description

Position Title: AV Installation Specialist

Job Category: University Staff

Employment Type: Regular

Job Profile: AV Technician III

Job Duties: Designs, installs, and implements large, highly complex routine and non-routine audiovisual hardware, software, and associated systems. Leads preparation of rooms, venues, or events with proper AV equipment to ensure functionality and security per client and business needs.

Key Job Responsibilities

AV Equipment Support (75%)

• Sets up, installs, upgrades, configures, troubleshoots, adjusts, documents, and connects complex audio, visual, lighting, computer equipment, and peripherals in various environments.
• Responds to assistance requests in the campus IT ticketing system.
• Schedules logistics and secures resources for new installations.
• Tests, maintains, and recommends alternative hardware and software options.
• Provides consultation for audio‑visual equipment purchases.

Support for Faculty and Staff (15%)

• Assists with development and scheduling of operational work plans for classroom technology.
• Provides consultation and answers regarding audio‑visual and classroom technology equipment and functionality.

General Responsibilities (10%)

• Other duties as assigned.

Department

IT User Services

Compensation

Starting at $50,000 commensurate with experience.

Required Qualifications

• Experience providing training on use of technology.
• Communication skills to create instructions for use of technology.
• Customer service skills.
• Knowledge in and experience with troubleshooting audio‑visual equipment.
• Organizational and administrative skills.

Preferred Qualifications

• AV Systems Certifications (Q‑SYS or Extron).
• Professional experience in higher education.
• Experience with Q‑SYS and/or Extron programming.
• Project management experience involving audiovisual components.
• At least 2 years supporting technology‑enabled classrooms or distance education programs.

Education

• Minimum: High School Diploma.
• Preferred: Associate’s or Bachelor’s degree in Technology, Education, or related field.

Work Authorization

Candidate must be legally authorized to work in the United States at the time of hire and maintain throughout employment. No H‑1B or other visa sponsorship is offered by UWO.

Equal Opportunity Employer Statement

UW is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.