AV Field Tech – Local Travel, All Expenses Covered

TEKsystems; Hartford (CT); Vor Ort; USD 55.000 - 73.000; Vollzeit

Benefits dieser Stelle

All travel expenses covered

Zusammenfassung

TEKsystems is seeking an experienced AV Field Service Technician to support a leading AV integration organization across Connecticut and Western Massachusetts. This field-based role focuses on troubleshooting, break-fix support, preventive maintenance, system diagnostics, and customer service at client sites.

The position is fully onsite with travel required and all travel expenses covered. The ideal candidate has 3+ years in commercial AV, experience with Crestron, Extron, Q-SYS, Biamp, and is

Qualifikationen

• 3+ years of commercial AV experience.
• Experience performing AV service, support, or break-fix troubleshooting.
• Familiarity with Crestron, Extron, Q-SYS, Biamp, or similar AV technologies.
• Understanding of AV signal flow and troubleshooting methodology.
• Experience supporting conference rooms, classrooms, boardrooms, or collaboration spaces.
• Basic understanding of networking concepts including IP addressing, switches, VLANs, and endpoint connectivity.
• Ability to read drawings and technical documentation.
• Strong communication and customer-facing skills.
• Valid driver's license and ability to travel throughout the assigned territory.

Aufgaben

• Respond to AV service calls throughout Connecticut and Western Massachusetts.
• Troubleshoot and repair commercial audiovisual systems.
• Perform break-fix support on audio, video, control, and conferencing technologies.
• Diagnose issues involving displays, projectors, microphones, DSPs, control systems, and AV-over-IP devices.
• Support Crestron, Q-SSYS, Biamp, Teams Rooms, and Zoom Room environments.
• Troubleshoot rack-based AV systems and collaboration technologies.
• Work with customer IT teams to resolve connectivity and system performance issues.
• Perform firmware updates, device replacements, and system maintenance.
• Test system functionality and verify resolution before closing service tickets.
• Document troubleshooting efforts, service activities, and corrective actions.
• Deliver a high level of customer service while representing the organization professionally onsite.

Kenntnisse

AV troubleshooting

Customer service

Reading drawings

Communication

Travel readiness

Tools

Crestron

Extron

Q-SYS

Biamp

Teams Rooms

Zoom Rooms

AV-over-IP

Jobbeschreibung

TEKsystems is seeking an experienced AV Field Service Technician to support a leading AV integration organization across Connecticut and Western Massachusetts. This field-based role focuses on troubleshooting, break-fix support, preventive maintenance, system diagnostics, and customer service at client sites.

The position is fully onsite with travel required and all travel expenses covered. The ideal candidate has 3+ years in commercial AV, experience with Crestron, Extron, Q-SYS, Biamp, and is