AV Event Technician — Hospitality Audio-Visual Pro

Encore; Boston (MA); On-site; USD 18,000 - 30,000; Full time

Job summary

Encore in Boston staffs an AV Technician to set up and operate basic/small-scale systems in a hospitality setting, ensuring guest satisfaction. The role supports on-site events, maintains strong client relations, and troubleshoots equipment and software issues as needed.

The position requires a High School Diploma (Associate’s degree preferred), a valid driver’s license, and the ability to lift 50 lbs; prior hospitality or AV experience is preferred for success in the role.

Qualifications

• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Must be able to lift 50 lbs and have a valid driver’s license.

Responsibilities

• Set up, operate, and breakdown basic AV equipment as listed in the technical qualifications section.
• Exceed guest expectations and maintain client relationships on site.
• Troubleshoot equipment and software issues and complete required paperwork.
• Coordinate with staff and vendors to ensure smooth event execution and invoicing support.

Skills

Customer service

Hospitality

Communication

Technical troubleshooting

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore in Boston staffs an AV Technician to set up and operate basic/small-scale systems in a hospitality setting, ensuring guest satisfaction. The role supports on-site events, maintains strong client relations, and troubleshoots equipment and software issues as needed.

The position requires a High School Diploma (Associate’s degree preferred), a valid driver’s license, and the ability to lift 50 lbs; prior hospitality or AV experience is preferred for success in the role.