AV Event Sales Manager — Front‑Line Venue Growth

pinnaclelive; Burlingame (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Performance-based incentive plans

Generous PTO and holidays

401k with match

Health, vision, dental insurances

Job summary

Pinnacle Live, a premium in-house AV partner, seeks a Sales Manager in Burlingame, CA to drive venue sales. You will own SOWs, contracts, and lead generation through our sales process, coordinating with hotel teams and internal departments to close deals.

The role requires strong communication, CRM proficiency, and hospitality sales experience, with incentives atop base salary. Join a collaborative team focused on delivering exceptional live event experiences.

Qualifications

• Bachelor’s degree in business or related field or equivalent experience.
• Minimum of two (2) years in a customer service facing role; prior sales experience in hospitality preferred.
• Proficiency in CRM platforms, ability to generate insights into sales activity and progress.
• Production and staging experience preferred.
• Scenic and décor experience preferred.
• Rigging, electrical, and exhibit experience preferred.

Responsibilities

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Generate and revise scope of work, quotes, proposals and contracts based on venue leads.
• Utilize the company’s sales process including prequalification, quote generation, and contract negotiations.
• Build knowledge of Pinnacle Live’s products and offerings; learn new technologies.
• Provide hotels with layouts, renderings, visuals, and product recommendations.
• Enter client information into CRM and drive individual and team sales funnel strategies.
• Communicate and collaborate with the In-Venue Sales team and National Director of Venue Sales.
• Represent Pinnacle Live during site visits, planning and debrief meetings.
• Deliver Gold Standard customer experiences throughout sales, events, and follow-up.
• Manage accurate and timely billing of events and clients.

Skills

CRM proficiency

Sales

Communication skills

Project management

Education

Bachelor’s degree in business or related field

Tools

CRM platforms

Job description

Pinnacle Live, a premium in-house AV partner, seeks a Sales Manager in Burlingame, CA to drive venue sales. You will own SOWs, contracts, and lead generation through our sales process, coordinating with hotel teams and internal departments to close deals.

The role requires strong communication, CRM proficiency, and hospitality sales experience, with incentives atop base salary. Join a collaborative team focused on delivering exceptional live event experiences.