AV & Event Tech Sales Manager – Hotels

pinnaclelive; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance-based incentives

Generous PTO and holidays

401(k) with match

Health, vision, dental insurance

Job summary

Pinnacle Live is seeking a Sales Manager to drive venue sales, generate SOWs and contracts, and move leads through our sales funnel using a structured process. You will act as a front-line sales ambassador for the venue team and collaborate with internal departments to deliver on client needs.

The role requires strong communication, project management, and relationships with hotel partners. Join a growing team that values excellence, innovation, and a hands-on, high-standard approach to events

Qualifications

• Bachelor's Degree in business or related field.
• Minimum of two years of experience in a customer service facing role; prior sales experience in the hospitality industry preferred.
• Proficiency in CRM platforms.
• Production and Staging experience are preferred.
• Scenic and Décor experience is preferred.
• Rigging, Electrical, and Exhibit experience is preferred.

Responsibilities

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services.
• Utilize the Company’s proprietary sales process as directed by the National Director of Venue Sales and/or Venue Director of Sales, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more.
• Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies.
• Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
• Enter all pertinent client information into Pinnacle Live’s CRM platform, and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting.
• Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
• Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
• Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention and debrief meetings.
• Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up.
• Manage accurate and timely billing of events and clients.
• Perform other duties as assigned

Skills

Communication

Project management

Problem solving

Customer service mindset

Time management

Business communication

Relationship building

Education

Bachelor's degree in business or related field

Tools

CRM platforms

Job description

Pinnacle Live is seeking a Sales Manager to drive venue sales, generate SOWs and contracts, and move leads through our sales funnel using a structured process. You will act as a front-line sales ambassador for the venue team and collaborate with internal departments to deliver on client needs.

The role requires strong communication, project management, and relationships with hotel partners. Join a growing team that values excellence, innovation, and a hands-on, high-standard approach to events