Sales Manager, Venue AV & Event Technology

Pinnacle Live; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance-based incentives

PTO/holidays/sick days

401k with company match

Health, vision, dental insurance

Job summary

Pinnacle Live is seeking a Sales Manager to drive venue sales and own the end-to-end process from lead to contract. You will move opportunities through the funnel using our sales process, delivering tailor-made AV solutions and ensuring elite hospitality standards.

Ideal candidates bring 2+ years in customer-facing sales, CRM proficiency, and a desire to build deep hotel-partner relationships, with a focus on accuracy and timely follow-up in a fast-paced environment.

Qualifications

• Bachelor’s degree in business or related field or equivalent experience.
• Minimum of two years in a customer service facing role; hospitality sales preferred.
• Proficiency with CRM platforms and ability to derive insights from activity.
• Production and staging experience preferred.
• Scenic, décor, rigging, electrical, and exhibit experience preferred.

Responsibilities

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Generate and revise scope of work, quotes, proposals and contracts for venue leads.
• Use the proprietary sales process to qualify leads and manage quotes, pricing, and negotiations.
• Build knowledge of Pinnacle Live products and provide resources (layouts, renderings, visuals).
• Enter client information into CRM and develop a territory sales strategy with reporting.
• Collaborate with In-Venue Sales and National Director of Venue Sales.
• Foster strong relationships, communication, and trust within hotel teams and internal groups.
• Represent Pinnacle Live during site visits, planning meetings, and debriefs.
• Deliver exceptional customer experiences throughout the sales cycle and post-event follow-up.
• Ensure accurate and timely billing of events and clients.

Skills

Communication

Project management

Problem solving

Customer service

Time management

Relationship building

Presentations

Education

Bachelor's degree in business or related field

Equivalent experience

Tools

CRM software

Job description

Pinnacle Live is seeking a Sales Manager to drive venue sales and own the end-to-end process from lead to contract. You will move opportunities through the funnel using our sales process, delivering tailor-made AV solutions and ensuring elite hospitality standards.

Ideal candidates bring 2+ years in customer-facing sales, CRM proficiency, and a desire to build deep hotel-partner relationships, with a focus on accuracy and timely follow-up in a fast-paced environment.