Autonomy-Driven Centre Manager

Regus; Norge (OK); On-site; USD 40,000 - 56,000; Full time

Job summary

IWG is seeking a Customer Services Manager to lead a busy centre and own the on-site performance. You will manage every aspect of the centre, train and motivate a small team, and deliver exceptional service that turns customers into brand ambassadors for IWG.

Ideal candidates will have a track record delivering against targets, strong customer focus, and the resilience to handle challenges. You’ll drive upselling, deliver tours to prospective clients, and represent the brand with confidence and

Qualifications

• Experience delivering against targets is preferred.
• Strong customer focus and communication skills are essential.
• Ability to lead a small team and own centre performance.

Responsibilities

• Being responsible for managing anything and everything on site.
• Rising to every challenge and solving problems.
• Giving tours to prospective customers.
• Upselling to existing customers.
• Looking after our customers so well that each becomes a brand ambassador for you, your team and IWG.

Skills

Customer service

Sales

Team leadership

Job description

IWG is seeking a Customer Services Manager to lead a busy centre and own the on-site performance. You will manage every aspect of the centre, train and motivate a small team, and deliver exceptional service that turns customers into brand ambassadors for IWG.

Ideal candidates will have a track record delivering against targets, strong customer focus, and the resilience to handle challenges. You’ll drive upselling, deliver tours to prospective clients, and represent the brand with confidence and