Centre Manager

KPI People; Maryland; On-site; USD 52,631 - 65,789; Full time

Benefits offered by this job

Competitive salary

25 days’ annual leave plus 8 bank holidays

Auto-enrolment pension

Staff discounts

Personal development opportunities

Vision plan

Cycle to work scheme

Long service award

Uniform and PPE

Company events

Job summary

A national tyre and automotive service provider is seeking an experienced Centre Manager for their Worcester location. This role requires strong leadership skills, a focus on customer service, and the ability to manage a team effectively to meet company objectives. The position offers a salary with OTE up to £50,000 and an extensive benefits package, including annual leave, pension, and personal development opportunities.

Qualifications

• Confident, experienced manager in retail or automotive industries.
• Ability to manage a team within a retail outlet.
• Strong customer service orientation and sales development skills.

Responsibilities

• Manage the centre and coordinate workload to meet objectives.
• Maintain health & safety standards.
• Lead and motivate the team for excellent service.

Skills

Leadership

Customer service focus

Time management

Sales development

Job description

Overview

Centre Manager – Worcester. OTE up to £50,000. Extenstive benefits package. Our client is a national supplier and fitter of tyres and automotive services and requires an experienced Centre Manager based in Worcester.

Our client offers remuneration and benefits including a competitive salary with an OTE up to £50,000, a 42.5 hour working week, 25 days’ annual leave plus 8 bank holidays, auto-enrolment pension, staff discounts, personal development opportunities, vision plan, cycle to work scheme, long service award, uniform and PPE, and company events.

Reporting to the Area Manager, you will be responsible for managing your centre, co-ordinating the workload, delivering company business objectives, and providing excellent customer service. You will maintain centre and health & safety standards and lead your team to consistently deliver excellent service.

Responsibilities

• Manage the centre and coordinate workload to meet company objectives.
• Maintain centre and health & safety standards.
• Lead, motivate and develop the team to deliver excellent customer service.
• Ensure high standards of presentation and core values are demonstrated by the team.
• Lead from the front in customer service and operational delivery.

Qualifications & Requirements

• A confident, experienced and commercially focused manager with a proven background in retail and/or automotive industries.
• Ability to lead and manage a team within a retail outlet.
• Proven track record in developing and maintaining sales.
• Customer-focused with the ability to drive consistent customer service.
• Experience maximising sales and turnover, and ensuring compliance with centre and management standards.
• Full UK driving licence with no more than 9 points (licence checks will be conducted).
• Good time management skills and the ability to manage work effectively.
• Proven ability to lead and coach a team to deliver and complete jobs in a timely manner.
• Commitment to health & safety standards at the centre.
• Willingness to embody core values and maintain high presentation standards.
• Desire to continuously learn and improve personal performance.

Employer Brand & Opportunity

Our client places customers at the centre of everything they do and provides the best customer service training in the industry. As part of their team you will have opportunities to advance your career as they invest in coaching and development. The company is in an exciting period of growth and seeks to add to a successful and developing team.