Autonomous Vehicle Operations Lead

TSMG Holding; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Terry Soot Management Group (TSMG) is seeking a Shift Supervisor to lead field data collection operations and coordinate between client program managers and vehicle specialists. The role requires overseeing a team of operators and ensuring timely, safe mission delivery across North America.

The ideal candidate will have strong leadership, problem-solving, and communication skills, with a background in operations management.

Qualifications

• Must be able to use a computer to generate reports and schedules.
• Must understand and interpret system operating rules, regulations, policies, phases and routes.
• Excellent written and oral communication skills.
• Flexible shifts including early mornings, evenings, and weekends if needed.

Responsibilities

• Responds to system emergencies; investigates accidents, incidents, and customer complaints.
• Coordinate, monitor and supervise subordinates; inform management of operational problems and help resolve them.
• Respond to service problems and unsafe location/situation reports.
• Develop and schedule work plans in coordination with client staff; oversee daily operations and priorities.
• Maintain high standard of safety across the program/team.

Skills

computer reports scheduling

interpret system rules

written and oral communication

flexible shifts

Education

High School Diploma or GED

Bachelor’s Degree preferred

Job description

Company Description

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.

Company Description

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.

We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

Role Overview:

The Shift Supervisor is responsible for managing and oversight of the operations while acting as the liaison between the Client's program managers and vehicle specialists/operators. They manage a team of operators and ensures efficient delivery of the missions requested by client.

Academic Preference & Qualifications:

• High School Diploma or GED; Bachelor’s Degree from an accredited university preferred
• 2 or more years Operations experience in leading teams
  
  
  

Key responsibilities:

• Responds to system emergencies; investigates and completes accident reports, incidents, and customer complaints
• Coordinate, monitor and supervise the activities of subordinates. Informs other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution
• Respond to service problems and investigate and respond to unsafe location/situation reports
• Develop and schedule program work plan in accordance with specifications in conjunction with the client’s staff; oversee daily operations and coordinates activities of program; determines priorities
• Maintain high standard of safety across the program/team
  
  
  

Necessary Skills:

• Ability to use a computer to generate reports and schedules
• Ability to understand, and interpret system operating rules, regulations, policies, phases and routes
• Good written and oral communication skills
• Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed
  
  
  

We would be happy to get to know you and your skills better and see how we can support each other's growth.

Please apply and let's meet!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.