Autonomous vehicle operations supervisor

TSMG Holding; Emeryville (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

TSMG Holding is seeking a Shift Supervisor to manage operations and act as a liaison between clients and vehicle specialists. The role requires efficient delivery of client missions and the management of a team of operators.

Ideal candidates should have a High School Diploma or GED, with a Bachelor's Degree preferred and 2+ years operations experience. Responsibilities include responding to emergencies, coordinating activities, and maintaining safety standards.

Qualifications

• High School Diploma or GED; Bachelor’s Degree from an accredited university preferred.
• 2 or more years of operations experience in leading teams.

Responsibilities

• Respond to system emergencies and complete accident reports.
• Coordinate and supervise activities of subordinates.
• Investigate and respond to service problems.
• Develop and schedule program work plans.
• Maintain high standard of safety.

Skills

Computer proficiency

Understanding system operating rules

Good communication skills

Flexibility in work schedule

Education

High School Diploma or GED

Bachelor’s Degree preferred

Job description

Company Description

Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.

Role Overview

The Shift Supervisor is responsible for managing and overseeing operations while acting as the liaison between the Client’s program managers and vehicle specialists/operators. They manage a team of operators and ensure efficient delivery of the missions requested by the client.

Academic Preference & Qualifications

• High School Diploma or GED; Bachelor’s Degree from an accredited university preferred
• 2 or more years of operations experience in leading teams

Key Responsibilities

• Respond to system emergencies; investigate and complete accident reports, incidents, and customer complaints
• Coordinate, monitor, and supervise the activities of subordinates. Inform other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution
• Respond to service problems and investigate and respond to unsafe location/situation reports
• Develop and schedule program work plans in accordance with specifications in conjunction with the client’s staff; oversee daily operations and coordinate activities of program; determine priorities
• Maintain high standard of safety across the program/team

Necessary Skills

• Ability to use a computer to generate reports and schedules
• Ability to understand and interpret system operating rules, regulations, policies, phases and routes
• Good written and oral communication skills
• Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed