Autonomous Vehicle Fleet Lead — Team Builder & Ops Leader

Socket.dev; Romulus (MI); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Full benefits within 30 days

Medical, dental, vision coverage

401(k) match

Paid vacation and holidays

Career development

Employee discounts

ERGs and inclusion

Job summary

Socket.dev seeks a Fleet Manager for its Detroit, MI operations to lead a team of autonomous vehicle service technicians and deliver an exceptional client experience. You will manage HR duties, scheduling, and professional development while driving safety and compliance across the market area.

The role emphasizes strong leadership, cross-functional collaboration, and accountability for billable hours and service quality in a fast-paced tech environment.

Qualifications

• Experience with Electric Vehicles and/or Autonomous Vehicles.
• Proven ability to build and lead a strong team.
• Desire to empower team members and guide them toward positive outcomes.
• Excellent communication to influence and drive action.
• Collaborative management style with customer service orientation.
• Ability to manage performance and implement improvement plans.
• Customer-focused mindset balancing client and company needs.
• Ability to interpret data, drive KPIs and identify improvements.
• Resilient and adaptable within a dynamic business model.

Responsibilities

• Safety, health, environmental compliance focus; audits completed.
• Manage a team of service technicians: hiring, performance, scheduling, development.
• Develop and train technicians; foster learning and growth.
• Oversee workload, dispatch work efficiently, minimize downtime.
• Troubleshoot issues and resolve problems affecting service.
• Ensure processes and inventory management are followed.

Job description

Socket.dev seeks a Fleet Manager for its Detroit, MI operations to lead a team of autonomous vehicle service technicians and deliver an exceptional client experience. You will manage HR duties, scheduling, and professional development while driving safety and compliance across the market area.

The role emphasizes strong leadership, cross-functional collaboration, and accountability for billable hours and service quality in a fast-paced tech environment.