Autonomous Fleet Repair Operations Lead

Lyft; Nashville (TN); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

Lyft is hiring a Repair Operations Lead at our Nashville depot. You will guide a paired leadership model, mentor on‑site coordinators and a 3rd party repair partner to maintain fleet availability and high safety standards.

You will shape on‑site operations, set performance expectations, and drive continuous improvement while balancing collaboration with firm accountability in a fast‑paced environment.

Qualifications

• Leadership experience managing repair/coordinator teams.
• Experience coordinating with a 3rd party repair partner.
• Strong focus on safety, quality, and process discipline.

Responsabilités

• Lead and mentor repair coordinators and technicians to meet quality and turnaround targets.
• Oversee workflow distribution and ensure SLA compliance across shifts.
• Manage external partner relationships and hold vendors accountable for performance.
• Drive fleet health metrics like Mean Time to Recovery and Vehicle Turnaround Time.
• Develop onboarding, coaching and performance review programs for staff.
• Ensure compliance with safety, regulatory, and documentation requirements.

Connaissances

People leadership

Team development

Operations management

Vendor management

Process improvement

Strong communication

Formation

Bachelor's degree in Automotive Technology

Outils

SAP

Carman

ERP systems

Description du poste

Lyft is hiring a Repair Operations Lead at our Nashville depot. You will guide a paired leadership model, mentor on‑site coordinators and a 3rd party repair partner to maintain fleet availability and high safety standards.

You will shape on‑site operations, set performance expectations, and drive continuous improvement while balancing collaboration with firm accountability in a fast‑paced environment.