Autonomous Fleet Readiness Operator II

ManpowerGroup; Los Angeles (CA); On-site; USD 37,000 - 51,000; Full time

Job summary

Experis in Los Angeles is seeking a Readiness and Response Operator 2 (RR2) to join the Fleet Operations team supporting Robotaxi Service Operations and Vehicle Readiness. The role demands strong problem-solving and exceptional customer service, staying calm under pressure to ensure safe and efficient operations.

The RR2 will execute pre/post-service inspections, manage field recovery events, and operate autonomous vehicles remotely when needed.

Qualifications

• 2-4 years of experience in logistics, fleet operations, hospitality, aviation, emergency response, or customer service.
• Strong technical aptitude with laptops, mobile devices, software interfaces, and basic command-line or troubleshooting tools.
• Valid drivere2b s license with a clean driving record and the ability to navigate high-traffic environments safely.
• Proven ability to follow detailed procedures accurately while maintaining a strong customer-first mindset.
• Ability to lift up to 50 pounds and perform physical tasks including standing, walking, bending, pushing, and pulling throughout the workday.

Responsibilities

• Execute daily pre-service and post-service inspections to ensure Robotaxi fleet readiness, including vehicle, sensor, and systems verification.
• Respond to field recovery events, coordinate vehicle extractions, document incidents, and support vehicle transportation activities.
• Operate autonomous vehicles remotely when required for recovery, repositioning, or operational support.
• Provide professional rider assistance during recovery events, ensuring passenger safety and delivering exceptional customer service.
• Troubleshoot vehicle systems using internal software tools, perform firmware updates, and maintain vehicle cleanliness, charging, and operational readiness.

Job description

Experis in Los Angeles is seeking a Readiness and Response Operator 2 (RR2) to join the Fleet Operations team supporting Robotaxi Service Operations and Vehicle Readiness. The role demands strong problem-solving and exceptional customer service, staying calm under pressure to ensure safe and efficient operations.

The RR2 will execute pre/post-service inspections, manage field recovery events, and operate autonomous vehicles remotely when needed.