Readiness and Response Operator 2

ManpowerGroup; Los Angeles (CA); On-site; USD 37,000 - 51,000; Full time

Job summary

Experis in Los Angeles is seeking a Readiness and Response Operator 2 (RR2) to join the Fleet Operations team supporting Robotaxi Service Operations and Vehicle Readiness. The role demands strong problem-solving and exceptional customer service, staying calm under pressure to ensure safe and efficient operations.

The RR2 will execute pre/post-service inspections, manage field recovery events, and operate autonomous vehicles remotely when needed.

Qualifications

• 2-4 years of experience in logistics, fleet operations, hospitality, aviation, emergency response, or customer service.
• Strong technical aptitude with laptops, mobile devices, software interfaces, and basic command-line or troubleshooting tools.
• Valid drivere2b s license with a clean driving record and the ability to navigate high-traffic environments safely.
• Proven ability to follow detailed procedures accurately while maintaining a strong customer-first mindset.
• Ability to lift up to 50 pounds and perform physical tasks including standing, walking, bending, pushing, and pulling throughout the workday.

Responsibilities

• Execute daily pre-service and post-service inspections to ensure Robotaxi fleet readiness, including vehicle, sensor, and systems verification.
• Respond to field recovery events, coordinate vehicle extractions, document incidents, and support vehicle transportation activities.
• Operate autonomous vehicles remotely when required for recovery, repositioning, or operational support.
• Provide professional rider assistance during recovery events, ensuring passenger safety and delivering exceptional customer service.
• Troubleshoot vehicle systems using internal software tools, perform firmware updates, and maintain vehicle cleanliness, charging, and operational readiness.

Job description

Our client, a leader in autonomous vehicle technology, is seeking a Readiness and Response Operator 2 (RR2) to join their team. As a Readiness and Response Operator 2, you will be part of the Fleet Operations team supporting Robotaxi Service Operations and Vehicle Readiness teams. The ideal candidate will have strong problem-solving skills, exceptional customer service skills, and the ability to remain calm under pressure, which will align successfully in the organization.

Job Title: Readiness and Response Operator 2 (RR2)

Location: Los Angeles

Pay Range: $32.00

What's the Job?

• Execute daily pre-service and post-service inspections to ensure Robotaxi fleet readiness, including vehicle, sensor, and systems verification.

• Respond to field recovery events, coordinate vehicle extractions, document incidents, and support vehicle transportation activities.

• Operate autonomous vehicles remotely when required for recovery, repositioning, or operational support.

• Provide professional rider assistance during recovery events, ensuring passenger safety and delivering exceptional customer service.

• Troubleshoot vehicle systems using internal software tools, perform firmware updates, and maintain vehicle cleanliness, charging, and operational readiness.

What's Needed?

• 2-4 years of experience in a fast-paced environment involving logistics, fleet operations, hospitality, aviation, emergency response, or customer service.

• Strong technical aptitude with experience using laptops, mobile devices, software interfaces, and basic command-line or troubleshooting tools.

• Valid driver's license with a clean driving record; ability to safely navigate high-traffic environments.

• Proven ability to follow detailed procedures accurately while maintaining a strong customer-first mindset.

• Ability to lift up to 50 pounds and perform physical tasks including standing, walking, bending, pushing, and pulling throughout the workday.

What's in it for me?

• Opportunity to work at the forefront of autonomous vehicle technology and innovation.

• Gain hands-on experience with advanced robotics and fleet operations systems.

• Collaborative and mission-driven team environment.

• Career growth opportunities within a rapidly expanding industry.

• Meaningful role impacting the future of transportation and passenger mobility.

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.