Readiness and Response Operator 2

Manpower, Inc.; Phoenix (AZ); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and benefits

Leading industry company

Professional growth opportunities

Job summary

ManpowerGroup is seeking a Readiness and Response Operator 2 for an autonomous vehicle client in Phoenix, AZ. You will perform pre- and post-service checks, manage on-road recoveries, and use remote tools to influence vehicle state while staying professional with the public.

This role requires 2–4 years in fast-paced operations, a valid driver’s license, ability to lift 50 lbs, and comfort with terminal commands.

Qualifications

• 2–4 years in fast-paced environments blending logistics and customer service.
• Ability to pass background, MVR, and drug screening.
• Valid driver’s license with a strong driving record.
• Comfort using terminal commands and remote operation interfaces to manage vehicle states.
• Must be able to lift up to 50 lbs and perform physical tasks in workshops and on public roads.

Responsibilities

• Perform pre‑service and post‑service checks including mechanical inspections and sensor verification.
• Act as primary in-field responder for vehicle recovery and documentation.
• Use remote operation tools to maneuver autonomous vehicles during recovery scenarios.
• Provide professional assistance to passengers during recovery events.
• Diagnose blockers and power-cycle hardware or flash firmware to restore operation.

Skills

Terminal commands

Remote operation interfaces

Public-facing composure

Job description

Our client, a leading autonomous vehicle technology company, is seeking a Readiness and Response Operator 2 (RR2) to join their team. As an RR2, you will play a critical role in ensuring the robotaxi fleet is fully prepared for public operation. This position blends technical execution with field operations, supporting both service and test fleets while acting as a frontline responder during on‑road recovery events. The ideal candidate will have strong operational discipline, technical aptitude, and the ability to remain composed in dynamic, public‑facing environments.

Job Title: Readiness and Response Operator 2

Location: Phoenix, AZ

Pay Range: $29/hour

What’s the Job?

• Perform precise pre‑service and post‑service checks, including mechanical inspections, sensor verification, and data‑processing steps to ensure vehicles meet readiness standards.
• Serve as a primary responder for in‑field vehicle recovery, coordinating safe extractions, documenting incidents, and supporting vehicle repositioning on public roads.
• Use remote operation tools to maneuver autonomous vehicles during recovery or complex navigation scenarios.
• Provide professional, empathetic assistance to passengers during recovery events, ensuring safe entry/exit and offering light concierge support at high‑traffic pickup/drop‑off sites.
• Use terminal commands and internal interfaces to diagnose blockers, power‑cycle hardware, or flash firmware to return vehicles to operational status.

What’s Needed?

• Strict adherence to safety protocols and required PPE.
• Ability to pass background, MVR, and drug screening; must comply with the Substance Abuse Policy.
• 2–4 years in fast‑paced environments blending logistics and customer service (hospitality, aviation ground ops, emergency response, fleet operations).
• Comfort using terminal commands, laptops, mobile devices, and remote operation interfaces to manage vehicle states and report anomalies.
• Valid driver’s license with a strong driving record; ability to lift up to 50 lbs and perform physical tasks such as standing, walking, pushing, pulling, bending, and squatting in workshop and public road environments.

What’s in it for me?

• Competitive salary and benefits package.
• Opportunity to work with a leading company in the industry.
• Professional growth and development opportunities.
• A collaborative and dynamic work environment.
• Stability and long‑term career potential.

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity, as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in‑demand talent.