Automotive Titles Supervisor: Lead Multi-State Processing

Crawford Thomas Recruiting; Carmel (IN); On-site; USD 65,000 - 70,000; Full time

Job summary

Crawford Thomas Recruiting is seeking an experienced Titles Supervisor to lead a team responsible for processing vehicle titles across multiple states. This role emphasizes team leadership, title accuracy, issue resolution, and customer satisfaction within a technology-driven vehicle remarketing environment.

You will oversee title transactions, mentor staff, and drive process improvements while maintaining a strong focus on service quality and marketability of titles.

Qualifications

• 5+ years of vehicle title processing experience required.
• 1+ year of title department supervisory or team leadership experience.
• Strong knowledge of vehicle title processing and issue resolution.
• Experience handling titles from multiple states.
• Data-driven approach to process improvement.

Responsibilities

• Lead and mentor a team responsible for vehicle title processing.
• Oversee title transactions across multiple states.
• Ensure accuracy, efficiency, and marketability of vehicle titles.
• Troubleshoot complex title issues and identify effective resolutions.
• Monitor team performance and support day-to-day department operations.
• Identify opportunities to improve title processes and efficiency.
• Escalate issues when necessary and ensure timely resolution.

Skills

Vehicle title processing

Team leadership

Leadership

Communication

Problem solving

Data-driven process improvement

Independent work

Education

Relevant college degree or equivalent professional experience

Tools

Google Workspace

Slack

Job description

Crawford Thomas Recruiting is seeking an experienced Titles Supervisor to lead a team responsible for processing vehicle titles across multiple states. This role emphasizes team leadership, title accuracy, issue resolution, and customer satisfaction within a technology-driven vehicle remarketing environment.

You will oversee title transactions, mentor staff, and drive process improvements while maintaining a strong focus on service quality and marketability of titles.